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The moderating role of donation-related predispositions on the effectiveness of price and product quality on cause-related marketing participation

Author

Listed:
  • Andrews Adugudaa Akolaa
  • John Paul Basewe Kosiba
  • Felix Appiah
  • Akua Akuffo Nyanteh

Abstract

Purpose - This study investigates the effect of product quality and price fairness on consumer cause-related marketing (CRM) participation and also the moderating role of donation-related customer predispositions (i.e. empathy and cause importance) on this relationship. Design/methodology/approach - Data for the study were obtained from 240 respondents. A structural equation modelling approach was used in analysing the data. Findings - Results from the analysis indicate that fair pricing and product quality affect CRM participation. The findings also provide insights into the moderation role of empathy and cause importance. Originality/value - Prior research studied the effect of promotion on CRM participation; however, this study examines the effect of product and price. The findings offer insight into issues of research and managerial interest, offering insightful implications to the academic and practitioner communities in developing countries, respectively.

Suggested Citation

  • Andrews Adugudaa Akolaa & John Paul Basewe Kosiba & Felix Appiah & Akua Akuffo Nyanteh, 2021. "The moderating role of donation-related predispositions on the effectiveness of price and product quality on cause-related marketing participation," International Journal of Emerging Markets, Emerald Group Publishing Limited, vol. 18(7), pages 1632-1649, June.
    • Handle: RePEc:eme:ijoemp:ijoem-09-2020-1033
    DOI: 10.1108/IJOEM-09-2020-1033
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    Cited by:

    1. Prasant Kumar Pandey & Naval Bajpai & Abhijeet V. Tiwari, 2024. "Factors affecting attitude and purchase intention towards cause-related marketing: a systematic literature review using TCCM approach," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 21(2), pages 479-509, June.

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