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The mediating role of organizational embeddedness on the relationship between quality of work life and turnover

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  • Decha Dechawatanapaisal

Abstract

Purpose - The purpose of this paper is to investigate the mediating effect of organizational embeddedness in the relationship between quality of work life (QWL) and turnover under a foundation of conservation of resources theory. Design/methodology/approach - Data were collected from 422 healthcare professionals through a questionnaire survey, and analyzed by means of a confirmatory factor analysis and structural equation modeling. Findings - The results indicate that organizational embeddedness has a negative impact on employees’ intention to leave, and on actual turnover. For QWL perception, career opportunities, work life balance, and job characteristics are positive and significant predictors of organizational embeddedness. In addition, organizational embeddedness plays an intermediary role that mediates the relationship between the three components of QWL mentioned earlier and turnover intention, and also between the factor of career opportunities and actual turnover. Research limitations/implications - The current research took place within two healthcare organizations. Replicating the study in a variety of business sectors or professions with a larger sample of subjects would be useful for the generalizability of the findings. Practical implications - Organizations may improve their retention of employees by offering intrinsic resources that can be obtained from the social contexts of the individual through human resource management system, e.g., growth opportunities, a healthy and caring work life quality. Such motivational resources then develop a sense of obligation toward their places of employment, which influences their intention to stay or leave. Originality/value - This study examines the mediating role of organizational embeddedness between employees’ perception of their work life quality and their desire and behavior to withdraw, which is an area of inquiry that has not been fully investigated in the literature.

Suggested Citation

  • Decha Dechawatanapaisal, 2017. "The mediating role of organizational embeddedness on the relationship between quality of work life and turnover," International Journal of Manpower, Emerald Group Publishing Limited, vol. 38(5), pages 696-711, August.
    • Handle: RePEc:eme:ijmpps:ijm-12-2015-0205
    DOI: 10.1108/IJM-12-2015-0205
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    Citations

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    Cited by:

    1. Chen, Nan & Yang, Yunpeng, 2021. "The impact of customer experience on consumer purchase intention in cross-border E-commerce——Taking network structural embeddedness as mediator variable," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    2. Osman M. Karatepe & Turgay Avci, 2019. "Nurses’ Perceptions of Job Embeddedness in Public Hospitals," SAGE Open, , vol. 9(1), pages 21582440198, February.

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