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Psychological contract fulfilment, engagement and nurse professional turnover intention

Author

Listed:
  • Cathy Sheehan
  • Tse Leng Tham
  • Peter Holland
  • Brian Cooper

Abstract

Purpose - The purpose of this paper is to analyse the effect of nurses’ experience of the fulfilment of their psychological contract on their intention to leave the nursing profession and to consider employee engagement as a mediator between the fulfilment of the psychological contract of nurses and their intention to leave their profession. Design/methodology/approach - The authors used a quantitative, cross-sectional research design. In total, 1,039 Australian nurses completed an anonymous online survey conducted via the Australian Nursing and Midwifery Federation website. Structural equation modelling was used to test the hypotheses. Findings - The fulfilment of promises related to interesting job content and social atmosphere were negatively associated with intentions to leave the nursing profession, and these relationships were mediated by engagement. The fulfilment of promises related to career development, financial rewards and work–life balance were not associated with intentions to leave the nursing profession. Research limitations/implications - To ensure professional nurse retention, it is necessary to not just promise nurses interesting jobs and a supportive social atmosphere, but to manage nurse perceptions regarding the fulfilment of these promises. Originality/value - Although there has been extensive research on nurse intention to leave their current job, the important area of nurse professional turnover has received less attention. The research highlights the importance of fulfilling expectations and promises related to interesting nurse job content that encourages nurse responsibility and autonomy as well as promises of a social atmosphere that includes co-operative relationships and good communication with colleagues.

Suggested Citation

  • Cathy Sheehan & Tse Leng Tham & Peter Holland & Brian Cooper, 2019. "Psychological contract fulfilment, engagement and nurse professional turnover intention," International Journal of Manpower, Emerald Group Publishing Limited, vol. 40(1), pages 2-16, January.
    • Handle: RePEc:eme:ijmpps:ijm-08-2017-0211
    DOI: 10.1108/IJM-08-2017-0211
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    Citations

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    Cited by:

    1. Mariam Farooq & Omer Farooq & Walid Cheffi, 2019. "How Do Employees Respond to the CSR Initiatives of their Organizations: Empirical Evidence from Developing Countries," Sustainability, MDPI, vol. 11(9), pages 1-14, May.
    2. Yi-Ping Chang & Hsiu-Hua Hu & Chih-Ming Lin, 2021. "Consistency or Hypocrisy? The Impact of Internal Corporate Social Responsibility on Employee Behavior: A Moderated Mediation Model," Sustainability, MDPI, vol. 13(17), pages 1-21, August.
    3. Muhammad Nadim & Mueen Aizaz Zafar, 2021. "Evaluation of Nurses’ Job Engagement as an Outcome of Experienced Compassion in the Workplace, Using the Lens of Affective Event Theory," SAGE Open, , vol. 11(4), pages 21582440211, November.
    4. Diane Pelly, 2023. "Worker Well-Being and Quit Intentions: Is Measuring Job Satisfaction Enough?," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 169(1), pages 397-441, September.
    5. Ana Lúcia Marôco & Fernanda Nogueira & Sónia P. Gonçalves & Isabel C. P. Marques, 2022. "Work-Family Interface in the Context of Social Responsibility: A Systematic Literature Review," Sustainability, MDPI, vol. 14(5), pages 1-23, March.

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