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The Effects of Occupational Health and Safety Risk Factors on Job Satisfaction in Hotel Enterprises

Author

Listed:
  • Gonca Kilic

    (Duzce University, School of Tourism and Hotel Management)

  • Murat Selim Selvi

    (Duzce University, School of Tourism and Hotel Management)

Abstract

Occupational health and safety risk factors can have direct or indirect effects on levels of organizational commitment, job satisfaction, and the job productivity of workers in service companies as well as other types of industries. In this paper, the effects of physical, biological, chemical and socio-psychological risk factors, related to occupational safety and health, encountered in hotel enterprises on job satisfaction were investigated. Questionnaire survey was conducted as a data collection tool to determine the levels of job satisfaction and opinions of the workers related to occupational health and safety risk factors in five-star hotel enterprises. The questionnaire consists of three parts: (1) Questions to determine some characteristics of hotel company and hotel workers, (2) Levels of risk related to occupational health and safety in hotel business (3) Questions to point out the workers? level of job satisfaction. Part two and part three of questionnaire consist of five Likert-type questions. Job satisfaction was measured using the Minnesota Satisfaction Questionnaire (MSQ). Hotel workers were asked to complete a questionnaire-form developed were implemented in February 2009. The study population included 204 employees from eight five-star hotels in the Istanbul Region. Statements about workers? level of job satisfaction and levels of risk related to occupational health and safety in hotel enterprises were described by calculating the frequency and percentage distribution, the arithmetic mean and standard deviation. On the other hand, relationship between workers? level of job satisfaction and levels of risk related to occupational health and safety were determined by correlation and regression analysis. In addition, if participants? opinions on workers? job satisfaction and risks related to occupational health and safety show a statistically significant difference by demographic characteristics were analyzed by t-test and variance analysis. According to the analysis stated above it is expected that as long as the risk level on the occupational health and security increase the satisfaction level of the employees will accordingly decrease.

Suggested Citation

  • Gonca Kilic & Murat Selim Selvi, 2009. "The Effects of Occupational Health and Safety Risk Factors on Job Satisfaction in Hotel Enterprises," Ege Academic Review, Ege University Faculty of Economics and Administrative Sciences, vol. 9(3), pages 903-921.
    • Handle: RePEc:ege:journl:v:9:y:2009:i:3:p:903-921
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    Citations

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    Cited by:

    1. Saad Salman & Asif Mahmood & Faisal Aftab3 & Atif Mahmood, 2016. "Impact Of Safety Health Environment On Employee Retention In Pharmaceutical Industry: Mediating Role Of Job Satisfaction And Motivation," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 12(1), pages 185-197.
    2. Atif Hassan & Rizwana Bashir & Rabia Shakir, 2016. "Analysis Of Factors Causing Merger And Acquisition: Case Study Of Banking Sector In Pakistan," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 12(2), pages 12-19.
    3. Helmina Ardyanfitri & Ratri Wahyuningtyas, 2016. "The influence of job career development opportunities, training, occupational safety and health on the job satisfaction of employees in the Telkom University," Journal of Administrative and Business Studies, Professor Dr. Usman Raja, vol. 2(5), pages 231-240.
    4. Drakopoulos, Stavros A. & Grimani, Katerina, 2015. "The Effect of Pay Cuts on Psychological Well-Being and Job Satisfaction," MPRA Paper 61195, University Library of Munich, Germany.

    More about this item

    Keywords

    Occupational health and safety risks; Job satisfaction; Hotel companies.;
    All these keywords.

    JEL classification:

    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy

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