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Evaluación del Grado de Satisfacción de la Atención de los Pacientes que Acuden a los Programas Parciales del Hospital Psiquiátrico Morelos del IMSS

Author

Listed:
  • Guillermo León

    (Instituto Mexicano del Seguro Social)

  • Enrique Valencia

    (Instituto Mexicano del Seguro Social)

  • Arturo Castro

    (Instituto Mexicano del Seguro Social)

  • Luz María Canseco

    (Instituto Mexicano del Seguro Social)

  • Patricia Galindo

    (Instituto Mexicano del Seguro Social)

  • Teresita de Jesús Sánchez

    (Instituto Mexicano del Seguro Social)

  • Ana Luisa Cabrera

    (Instituto Mexicano del Seguro Social)

  • María de Lourdes Ruiz

    (Instituto Mexicano del Seguro Social)

  • Guillermo Carrasco

    (Instituto Tecnológico y de Estudios Superiores de Monterrey)

Abstract

This paper assesses the degree of satisfaction of patients with a mental disorder who immediately after the completed an acute phase enter in various partial programs, which require the care provided by different professionals (a psychiatrist, a nurse, a social worker, a nutritionist and a medical assistant) at the Morelos High Specialty Complementary Medical Unit of the Mexican Institute of Social Security. Based on the results, the quality care of patients undergoing rehabilitation was evaluated for the particular case of schizophrenia and hospital day care

Suggested Citation

  • Guillermo León & Enrique Valencia & Arturo Castro & Luz María Canseco & Patricia Galindo & Teresita de Jesús Sánchez & Ana Luisa Cabrera & María de Lourdes Ruiz & Guillermo Carrasco, 2010. "Evaluación del Grado de Satisfacción de la Atención de los Pacientes que Acuden a los Programas Parciales del Hospital Psiquiátrico Morelos del IMSS," Revista de Administración, Finanzas y Economía (Journal of Management, Finance and Economics), Tecnológico de Monterrey, Campus Ciudad de México, vol. 4(2), pages 28-46.
    • Handle: RePEc:ega:rafega:201008
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    File URL: http://alejandria.ccm.itesm.mx/egap/documentos/2010V4A8Leon-Valencia-Castro-Canseco-Galindo-Sanchez-Cabrera-Ruiz-Carrasco.pdf
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    More about this item

    Keywords

    Programas parciales; trastorno mental; Escala León-Valencia; Satisfacción de la Atención Psiquiátrica;
    All these keywords.

    JEL classification:

    • Y5 - Miscellaneous Categories - - Further Reading

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