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Exit or stay: A critical incident analysis of decision-making in conflict-torn countries

Author

Listed:
  • Cornwell, Arrian A D
  • Arakpogun, Emmanuel Ogiemwonyi
  • Thomson, Mary E.

Abstract

Deploying small world representation logic, we examine the context-specific factors that inform managerial decision-making in conflict-torn countries. Drawing on insights from thirty-one managers, we spotlight nine higher-order heuristics that commonly inform MNEs’ mental representations and their managers’ decision to exit or stay. These heuristics were identified by categorising the commonalities arising from our respondents’ accounts on what information they search for (discovery heuristics) and how it was evaluated (evaluation heuristics). We discovered that information accessibility, conditioned by firms’ in-country experiences, is paramount. Furthermore, since employees are strategy shapers, they can undermine the resilience-enhancing benefits of operational flexibility in conflict-torn countries.

Suggested Citation

  • Cornwell, Arrian A D & Arakpogun, Emmanuel Ogiemwonyi & Thomson, Mary E., 2023. "Exit or stay: A critical incident analysis of decision-making in conflict-torn countries," Journal of World Business, Elsevier, vol. 58(4).
    • Handle: RePEc:eee:worbus:v:58:y:2023:i:4:s1090951623000342
    DOI: 10.1016/j.jwb.2023.101459
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    Cited by:

    1. Shyamala Sethuram & Ajai Gaur, 2024. "Foreign divestment: the missing piece in international business scholarship," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 55(8), pages 1038-1047, October.
    2. Pooja Thakur-Wernz & Helena Barnard & Marianne Matthee, 2024. "Knightian uncertain violence and the challenge of FDI-assisted development: policy recommendations where civilian lives are at risk," Journal of International Business Policy, Palgrave Macmillan, vol. 7(3), pages 356-390, September.

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