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Productivity measurement in the urban bus sector

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  • Hensher, David A
  • Daniels, Rhonda

Abstract

This paper investigates the relative performance of urban bus operators in Australia. An index of gross total factor productivity (GTFP) for each operator is developed and decomposed to identify the sources of variation across operators, such as the role of different institutional and regulatory 'constraints' on relative performance. Data has been compiled from a sample of private bus operations in Brisbane, Sydney and Melbourne and all of the public operators in Australia for the financial year 1991/92. The emphasis is on the cost efficiency and cost effectiveness of private and public urban bus operators in Australia.

Suggested Citation

  • Hensher, David A & Daniels, Rhonda, 1995. "Productivity measurement in the urban bus sector," Transport Policy, Elsevier, vol. 2(3), pages 179-194, July.
  • Handle: RePEc:eee:trapol:v:2:y:1995:i:3:p:179-194
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    References listed on IDEAS

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    1. Hensher, David A., 1992. "Total factor productivity growth and endogenous demand: Establishing a benchmark index for the selection of operational performance measures in public bus firms," Transportation Research Part B: Methodological, Elsevier, vol. 26(6), pages 435-448, December.
    2. Oum, Tae H. & Tretheway, Michael W. & Waters, W. G., 1992. "Concepts, methods and purposes of productivity measurement in transportation," Transportation Research Part A: Policy and Practice, Elsevier, vol. 26(6), pages 493-505, November.
    3. Caves, Douglas W & Christensen, Laurits R & Diewert, W Erwin, 1982. "Multilateral Comparisons of Output, Input, and Productivity Using Superlative Index Numbers," Economic Journal, Royal Economic Society, vol. 92(365), pages 73-86, March.
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    Cited by:

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    2. Juan de Oña & Rocio de Oña, 2015. "Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches," Transportation Science, INFORMS, vol. 49(3), pages 605-622, August.
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    4. Agostino, Deborah & Steenhuisen, Bauke & Arnaboldi, Michela & de Bruijn, Hans, 2014. "PMS development in local public transport: Comparing Milan and Amsterdam," Transport Policy, Elsevier, vol. 33(C), pages 26-32.
    5. Hensher, David A., 2007. "Bus transport: Economics, policy and planning," Research in Transportation Economics, Elsevier, vol. 18(1), pages 1-507, January.
    6. Rinki Sarkar, 1997. "Depicting The Cost Structure Of On Urban Bus Transit Firm," Working papers 50, Centre for Development Economics, Delhi School of Economics.
    7. Rinki Sarkar, 1998. "Economic Characteristics Of The Urban Bus Transit Industry- A Comparative Analysis Of Three Regulated Metropolitan Bus Corporations In India," Working papers 54, Centre for Development Economics, Delhi School of Economics.
    8. Xiaohong Chen & Xiang Wang & Hua Zhang & Jia Li, 2014. "The Diversity and Evolution Process of Bus System Performance in Chinese Cities: An Empirical Study," Sustainability, MDPI, vol. 6(11), pages 1-17, November.
    9. Kai‐Chieh Hu, 2009. "Evaluating City Bus Service Based on Zone of Tolerance of Expectation and Normalized Importance," Transport Reviews, Taylor & Francis Journals, vol. 30(2), pages 195-217, March.
    10. Li, Wenhua & Yu, Suihuai & Pei, Huining & Zhao, Chuan & Tian, Baozhen, 2017. "A hybrid approach based on fuzzy AHP and 2-tuple fuzzy linguistic method for evaluation in-flight service quality," Journal of Air Transport Management, Elsevier, vol. 60(C), pages 49-64.
    11. Trompet, Mark & Anderson, Richard J. & Graham, Daniel J., 2018. "Improved understanding of the relative quality of bus public transit using a balanced approach to performance data normalization☆," Transportation Research Part A: Policy and Practice, Elsevier, vol. 114(PA), pages 13-23.
    12. Liou, James J.H. & Hsu, Chao-Che & Chen, Yun-Shen, 2014. "Improving transportation service quality based on information fusion," Transportation Research Part A: Policy and Practice, Elsevier, vol. 67(C), pages 225-239.

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