IDEAS home Printed from https://ideas.repec.org/a/eee/trapol/v126y2022icp96-106.html
   My bibliography  Save this article

Using social media to understand challenges faced by US urban parcel delivery drivers: Reports from the curb

Author

Listed:
  • Iacobucci, Evan
  • McDonald, Noreen
  • Edwards, Charles H.W.
  • Steiner, Ruth

Abstract

While several studies have begun to quantify the problems presented by curb conflicts surrounding delivery vehicles, especially unauthorized parking behavior, fewer have specifically examined these issues through the lens of driver behavior. To gain on-the-ground insight into competition for curb space, what issues drivers face, and the circumstances that inform their parking choices and related behaviors, we use data from Reddit to examine US driver perceptions and behavior, posing the following questions: What are some key challenges parcel delivery drivers encounter when delivering in urban areas? What strategies do drivers employ when parking their vehicles to make deliveries? What reasons do drivers cite for engaging in unauthorized or questionable parking practices?

Suggested Citation

  • Iacobucci, Evan & McDonald, Noreen & Edwards, Charles H.W. & Steiner, Ruth, 2022. "Using social media to understand challenges faced by US urban parcel delivery drivers: Reports from the curb," Transport Policy, Elsevier, vol. 126(C), pages 96-106.
    • Handle: RePEc:eee:trapol:v:126:y:2022:i:c:p:96-106
    DOI: 10.1016/j.tranpol.2022.07.013
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0967070X22001949
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.tranpol.2022.07.013?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Konstantina Katsela & Şeyma Güneş & Travis Fried & Anne Goodchild & Michael Browne, 2022. "Defining Urban Freight Microhubs: A Case Study Analysis," Sustainability, MDPI, vol. 14(1), pages 1-27, January.
    2. Dalla Chiara, Giacomo & Goodchild, Anne, 2020. "Do commercial vehicles cruise for parking? Empirical evidence from Seattle," Transport Policy, Elsevier, vol. 97(C), pages 26-36.
    3. Luigi Ranieri & Salvatore Digiesi & Bartolomeo Silvestri & Michele Roccotelli, 2018. "A Review of Last Mile Logistics Innovations in an Externalities Cost Reduction Vision," Sustainability, MDPI, vol. 10(3), pages 1-18, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Csilla Bartucz & László Buics & Edit Süle, 2023. "Lack of Collaboration on the CEP Market and the Underlying Reasons—A Systematic Literature Review," Sustainability, MDPI, vol. 15(13), pages 1-22, June.
    2. Juan Guillermo Urzúa-Morales & Juan Pedro Sepulveda-Rojas & Miguel Alfaro & Guillermo Fuertes & Rodrigo Ternero & Manuel Vargas, 2020. "Logistic Modeling of the Last Mile: Case Study Santiago, Chile," Sustainability, MDPI, vol. 12(2), pages 1-18, January.
    3. Jacek Buko & Marek Bulsa & Adam Makowski, 2022. "Spatial Premises and Key Conditions for the Use of UAVs for Delivery of Items on the Example of the Polish Courier and Postal Services Market," Energies, MDPI, vol. 15(4), pages 1-17, February.
    4. Tscharaktschiew, Stefan & Reimann, Felix, 2021. "On employer-paid parking and parking (cash-out) policy: A formal synthesis of different perspectives," Transport Policy, Elsevier, vol. 110(C), pages 499-516.
    5. Pedro A. P. Dias & Hugo Yoshizaki & Patricia Favero & Jose Geraldo Vidal Vieira, 2019. "Daytime or Overnight Deliveries? Perceptions of Drivers and Retailers in São Paulo City," Sustainability, MDPI, vol. 11(22), pages 1-16, November.
    6. Mishra, Sabyasachee & Sharma, Ishant & Pani, Agnivesh, 2023. "Analyzing autonomous delivery acceptance in food deserts based on shopping travel patterns," Transportation Research Part A: Policy and Practice, Elsevier, vol. 169(C).
    7. Daniela Paddeu & Paulus Aditjandra, 2020. "Shaping Urban Freight Systems via a Participatory Approach to Inform Policy-Making," Sustainability, MDPI, vol. 12(1), pages 1-15, January.
    8. Abhishek, & Legros, Benjamin & Fransoo, Jan C., 2021. "Performance evaluation of stochastic systems with dedicated delivery bays and general on-street parking," Other publications TiSEM 09ed9572-d59c-4f28-a9c4-b, Tilburg University, School of Economics and Management.
    9. Zhang, Lele & Ding, Pengyuan & Thompson, Russell G., 2023. "A stochastic formulation of the two-echelon vehicle routing and loading bay reservation problem," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 177(C).
    10. Feng Li & Zhi-Ping Fan & Bing-Bing Cao & Xin Li, 2020. "Logistics Service Mode Selection for Last Mile Delivery: An Analysis Method Considering Customer Utility and Delivery Service Cost," Sustainability, MDPI, vol. 13(1), pages 1-22, December.
    11. Mariano Gallo & Mario Marinelli, 2020. "Sustainable Mobility: A Review of Possible Actions and Policies," Sustainability, MDPI, vol. 12(18), pages 1-39, September.
    12. Kokkinou, Alinda & Quak, Hans & Mitas, Ondrej & Mandemakers, Albert, 2024. "Should I wait or should I go? Encouraging customers to make the more sustainable delivery choice," Research in Transportation Economics, Elsevier, vol. 103(C).
    13. Vijoleta Vrhovac & Stana Vasić & Stevan Milisavljević & Branislav Dudić & Peter Štarchoň & Marina Žižakov, 2023. "Measuring E-Commerce User Experience in the Last-Mile Delivery," Mathematics, MDPI, vol. 11(6), pages 1-21, March.
    14. César Augusto Hidalgo & Juan José Bustamante-Hernández, 2020. "A New Sustainable Geotechnical Reinforcement System from Old Tires: Experimental Evaluation by Pullout Tests," Sustainability, MDPI, vol. 12(11), pages 1-18, June.
    15. Magdalena Mucowska, 2021. "Trends of Environmentally Sustainable Solutions of Urban Last-Mile Deliveries on the E-Commerce Market—A Literature Review," Sustainability, MDPI, vol. 13(11), pages 1-26, May.
    16. Narayanan, Santhanakrishnan & Antoniou, Constantinos, 2022. "Electric cargo cycles - A comprehensive review," Transport Policy, Elsevier, vol. 116(C), pages 278-303.
    17. Gleb V. Savin, 2021. "The smart city transport and logistics system: Theory, methodology and practice," Upravlenets, Ural State University of Economics, vol. 12(6), pages 67-86, October.
    18. Adrian Serrano-Hernandez & Aitor Ballano & Javier Faulin, 2021. "Selecting Freight Transportation Modes in Last-Mile Urban Distribution in Pamplona (Spain): An Option for Drone Delivery in Smart Cities," Energies, MDPI, vol. 14(16), pages 1-17, August.
    19. Patrick Klein & Bastian Popp, 2022. "Last-Mile Delivery Methods in E-Commerce: Does Perceived Sustainability Matter for Consumer Acceptance and Usage?," Sustainability, MDPI, vol. 14(24), pages 1-27, December.
    20. Yu Liu & Shenle Pan & Pauline Folz & Fano Ramparany & Sébastien Bolle & Eric Ballot & Thierry Coupaye, 2022. "Connected Freight Parking in Smart City Logistics," Post-Print hal-03697724, HAL.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:trapol:v:126:y:2022:i:c:p:96-106. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/30473/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.