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Logistics services in Taiwanese maritime firms

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  • Lu, Chin-Shan

Abstract

This paper examines logistics services and strategic dimensions in Taiwanese (Republic of China, ROC) maritime firms. This is done by means of a review of previous studies and personal interviews; data collection has also included a questionnaire survey. A factor analysis and a principal components analysis were conducted in order to assess the degree of importance of a large number of service attributes and a small number of underlying dimensions called strategic dimensions (factors). The results revealed that the most important strategic dimension was value-added service, followed by promotion, equipment and facilities as well as speed and reliability. This research attempted to link the relationship between performance and logistics services. While the average profit rate, sales growth rate and return on assets of implemented logistics firms were higher in degree of importance than for non-implemented logistics firms, the difference was not statistically significant. The approach utilized in this research could be useful for shipping practitioners to improve their performance and to enhance their competitive advantage.

Suggested Citation

  • Lu, Chin-Shan, 2000. "Logistics services in Taiwanese maritime firms," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 36(2), pages 79-96, June.
    • Handle: RePEc:eee:transe:v:36:y:2000:i:2:p:79-96
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    Cited by:

    1. Kayakutlu, Gulgun & Buyukozkan, Gulcin, 2011. "Assessing performance factors for a 3PL in a value chain," International Journal of Production Economics, Elsevier, vol. 131(2), pages 441-452, June.
    2. Deng, Ping & Lu, Shiqing & Xiao, Hanbin, 2013. "Evaluation of the relevance measure between ports and regional economy using structural equation modeling," Transport Policy, Elsevier, vol. 27(C), pages 123-133.
    3. Balci, Gökcay & Cetin, Ismail Bilge & Tanyeri, Mustafa, 2018. "Differentiation of container shipping services in Turkey," Transport Policy, Elsevier, vol. 61(C), pages 26-35.
    4. Wenming Shi & Kevin X. Li, 2017. "Themes and tools of maritime transport research during 2000-2014," Maritime Policy & Management, Taylor & Francis Journals, vol. 44(2), pages 151-169, February.
    5. Aman Dua & Deepankar Sinha, 2019. "Assessment of Quality of Multimodal Transportation for Containerized Exports," IIM Kozhikode Society & Management Review, , vol. 8(1), pages 10-22, January.
    6. Eon-Seong Lee & Dong-Wook Song, 2010. "Knowledge management for maritime logistics value: discussing conceptual issues," Maritime Policy & Management, Taylor & Francis Journals, vol. 37(6), pages 563-583, November.
    7. Flitsch, Verena & Brümmerstedt, Katrin, 2015. "Freight Transport Modelling of Container Hinterland Supply Chains," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Blecker, Thorsten & Kersten, Wolfgang & Ringle, Christian M. (ed.), Operational Excellence in Logistics and Supply Chains: Optimization Methods, Data-driven Approaches and Security Insights. Proceedings of the Hamburg , volume 22, pages 233-266, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    8. Chen, Kee Kuo & Chiu, Rong-Her & Chang, Ching-Ter, 2017. "Using beta regression to explore the relationship between service attributes and likelihood of customer retention for the container shipping industry," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 104(C), pages 1-16.
    9. Yang, Ching-Chiao & Marlow, Peter B. & Lu, Chin-Shan, 2009. "Assessing resources, logistics service capabilities, innovation capabilities and the performance of container shipping services in Taiwan," International Journal of Production Economics, Elsevier, vol. 122(1), pages 4-20, November.
    10. Chiou, Tzu-Yun & Chan, Hing Kai & Lettice, Fiona & Chung, Sai Ho, 2011. "The influence of greening the suppliers and green innovation on environmental performance and competitive advantage in Taiwan," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 47(6), pages 822-836.
    11. Hsu, Wen-Kai K. & Huang, Show-Hui S. & Yu, Hong-Fwu, 2009. "Shipper behavior to use EC services in liner shipping," International Journal of Production Economics, Elsevier, vol. 122(1), pages 56-66, November.
    12. Chen, Kee-Kuo & Ho, Hui-Ping & Chang, Ching-Ter, 2015. "Estimating attributes importance for container shipping industry by closing the listening gap with maximum convergent validity," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 79(C), pages 145-163.

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