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A socio-technical analysis of China's cybersecurity policy: Towards delivering trusted e-government services

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  • Zhang, Huiping
  • Tang, Zhiwei
  • Jayakar, Krishna

Abstract

This paper uses a socio-technical analysis framework to examine the potential impact of the 2016 Cybersecurity Law on e-government services in China. Based on prior survey results in the literature, the factors that affect user responses to e-government portals are identified. It then reviews the provisions of the Cybersecurity Law and identifies the factors that are likely to affect e-government operations. Open-ended interviews with cybersecurity and e-government experts are used to assess the possible impacts of the law.

Suggested Citation

  • Zhang, Huiping & Tang, Zhiwei & Jayakar, Krishna, 2018. "A socio-technical analysis of China's cybersecurity policy: Towards delivering trusted e-government services," Telecommunications Policy, Elsevier, vol. 42(5), pages 409-420.
    • Handle: RePEc:eee:telpol:v:42:y:2018:i:5:p:409-420
    DOI: 10.1016/j.telpol.2018.02.004
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    References listed on IDEAS

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    5. Geels, Frank W., 2004. "From sectoral systems of innovation to socio-technical systems: Insights about dynamics and change from sociology and institutional theory," Research Policy, Elsevier, vol. 33(6-7), pages 897-920, September.
    6. Kompella, Lakshminarayana, 2017. "E-Governance systems as socio-technical transitions using multi-level perspective with case studies," Technological Forecasting and Social Change, Elsevier, vol. 123(C), pages 80-94.
    7. Kim, Hongbum & Shin, Dong-Hee & Lee, Daeho, 2015. "A socio-technical analysis of software policy in Korea: Towards a central role for building ICT ecosystems," Telecommunications Policy, Elsevier, vol. 39(11), pages 944-956.
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    Cited by:

    1. Chae, Bongsug (Kevin), 2019. "The evolution of the Internet of Things (IoT): A computational text analysis," Telecommunications Policy, Elsevier, vol. 43(10).

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