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A socio-technical analysis of China's cybersecurity policy: Towards delivering trusted e-government services

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  • Zhang, Huiping
  • Tang, Zhiwei
  • Jayakar, Krishna

Abstract

This paper uses a socio-technical analysis framework to examine the potential impact of the 2016 Cybersecurity Law on e-government services in China. Based on prior survey results in the literature, the factors that affect user responses to e-government portals are identified. It then reviews the provisions of the Cybersecurity Law and identifies the factors that are likely to affect e-government operations. Open-ended interviews with cybersecurity and e-government experts are used to assess the possible impacts of the law.

Suggested Citation

  • Zhang, Huiping & Tang, Zhiwei & Jayakar, Krishna, 2018. "A socio-technical analysis of China's cybersecurity policy: Towards delivering trusted e-government services," Telecommunications Policy, Elsevier, vol. 42(5), pages 409-420.
    • Handle: RePEc:eee:telpol:v:42:y:2018:i:5:p:409-420
    DOI: 10.1016/j.telpol.2018.02.004
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    References listed on IDEAS

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    6. Kim, Hongbum & Shin, Dong-Hee & Lee, Daeho, 2015. "A socio-technical analysis of software policy in Korea: Towards a central role for building ICT ecosystems," Telecommunications Policy, Elsevier, vol. 39(11), pages 944-956.
    7. Fuenfschilling, Lea & Truffer, Bernhard, 2016. "The interplay of institutions, actors and technologies in socio-technical systems — An analysis of transformations in the Australian urban water sector," Technological Forecasting and Social Change, Elsevier, vol. 103(C), pages 298-312.
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    Cited by:

    1. Chae, Bongsug (Kevin), 2019. "The evolution of the Internet of Things (IoT): A computational text analysis," Telecommunications Policy, Elsevier, vol. 43(10).

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