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Organizational impacts of office automation

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  • Edwards, Gwen C.

Abstract

The author discusses the results of a research project carried out by Bell Canada to assess the organizational impacts of office automation technology. The project consisted of a detailed survey of the reactions of users of the NLS system developed by the Stanford Research Institute. The article includes an examination of the primary and secondary impacts of altered work modes and altered work hours and locations, and detailed attention is given to the question of the 'portable office'.

Suggested Citation

  • Edwards, Gwen C., 1978. "Organizational impacts of office automation," Telecommunications Policy, Elsevier, vol. 2(2), pages 128-136, June.
    • Handle: RePEc:eee:telpol:v:2:y:1978:i:2:p:128-136
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