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Telecommunications in developing countries: reflections from the South African experience

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  • Makhaya, Gertrude
  • Roberts, Simon

Abstract

South Africa has embarked on a process of privatisation of telecommunications while at the same time aiming to extend telecommunications services to a larger proportion of the population. The article reviews the debates on privatisation and international experience with a particular emphasis on issues of economic development and regulation. The experience of South Africa is then analysed in terms of different indicators of performance, the regulatory record and the progress on service extension. The findings indicate that there have been undoubted gains in the quality and range of services. However, in common with other countries, the South African case also highlights the importance of strong capabilities in regulation, and the problems of service extension under a shift to private-sector imperatives.

Suggested Citation

  • Makhaya, Gertrude & Roberts, Simon, 0. "Telecommunications in developing countries: reflections from the South African experience," Telecommunications Policy, Elsevier, vol. 27(1-2), pages 41-59, February.
    • Handle: RePEc:eee:telpol:v:27:y::i:1-2:p:41-59
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    Citations

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    Cited by:

    1. Arakpogun, Emmanuel Ogiemwonyi & Elsahn, Ziad & Nyuur, Richard B. & Olan, Femi, 2020. "Threading the needle of the digital divide in Africa: The barriers and mitigations of infrastructure sharing," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
    2. Devkar, Ganesh A. & Mahalingam, Ashwin & Deep, Akash & Thillairajan, A., 2013. "Impact of Private Sector Participation on access and quality in provision of electricity, telecom and water services in developing countries: A systematic review," Utilities Policy, Elsevier, vol. 27(C), pages 65-81.
    3. El-Haddad, Amirah, 2017. "Welfare gains from utility reforms in Egyptian telecommunications," Utilities Policy, Elsevier, vol. 45(C), pages 1-26.
    4. Jahanbakht, Mohammad & Mostafa, Romel, 2020. "Coevolution of policy and strategy in the development of the mobile telecommunications industry in Africa," Telecommunications Policy, Elsevier, vol. 44(4).
    5. Ziyu Yi & Long Wei & Xuan Huang, 2022. "Does Information-and-Communication-Technology Market Openness Promote Digital Service Exports?," Sustainability, MDPI, vol. 14(9), pages 1-19, April.

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