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Stages of universal service policy

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  • Milne, Claire

Abstract

Others have drawn attention to the different ways the term 'universal service' is interpreted in different countries and at different times. This article offers a single unifying framework. All interpretations are seen as variations on the theme of 'fulfilling basic telecoms needs', with the differences mainly reflecting the state of a country's network development. Five main stages of development are identified, and the importance of consumer research in the later stages is stressed. Difficulties in determining policy are linked with transitions from one stage to the next.

Suggested Citation

  • Milne, Claire, 1998. "Stages of universal service policy," Telecommunications Policy, Elsevier, vol. 22(9), pages 775-780, October.
    • Handle: RePEc:eee:telpol:v:22:y:1998:i:9:p:775-780
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    Cited by:

    1. Thai, Do Manh & Falch, Morten, 2018. "Universal service in Vietnam: An institutional approach," Telecommunications Policy, Elsevier, vol. 42(4), pages 323-332.
    2. Ogiemwonyi Arakpogun, Emmanuel & Wanjiru, Roseline & Whalley, Jason, 2017. "Impediments to the implementation of universal service funds in Africa – A cross-country comparative analysis," Telecommunications Policy, Elsevier, vol. 41(7), pages 617-630.
    3. Xia, Jun, 2022. "Juggling ecumenical wisdoms and xenophobic institutions: Framing and modelling China's telecommunications universal service and rural digitalization initiatives and policies," Telecommunications Policy, Elsevier, vol. 46(2).
    4. Francesco Castelli & José Luis Gómez Barroso & Claudio Leporelli, 2000. "Global Universal Service and International Settlement Reform," Vierteljahrshefte zur Wirtschaftsforschung / Quarterly Journal of Economic Research, DIW Berlin, German Institute for Economic Research, vol. 69(4), pages 679-694.
    5. V. Sridhar, 2006. "Modelling the Growth of Mobile Telephony Services in India," Vision, , vol. 10(3), pages 1-10, July.
    6. Xia, Jun, 2018. "The Chinese model of universal service policy: A two-decade retrospect based on an integrated framework," 22nd ITS Biennial Conference, Seoul 2018. Beyond the boundaries: Challenges for business, policy and society 190374, International Telecommunications Society (ITS).
    7. Xia, Jun, 2016. "Universal service policy in China (I): Institutional elements and ecosystem," Telecommunications Policy, Elsevier, vol. 40(2), pages 242-252.

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