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The outlook for computer mail

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  • Panko, Raymond R.

Abstract

The author aims to present a balanced view of the prospects for computer mail, and to bring out the important policy issues surrounding the new medium. After describing, with the aid of a scenario, typical applications of the system, he outlines historical developments and current trends. He then discusses potential market size and develops cost projections. The author sees lack of customer awareness as a serious obstacle to a wider use of computer mail and balances this against a consideration of the relation of the system to organisational needs. Finally, he analyses the policy concerns resulting from the development of computer mail.

Suggested Citation

  • Panko, Raymond R., 1977. "The outlook for computer mail," Telecommunications Policy, Elsevier, vol. 1(3), pages 242-253, June.
  • Handle: RePEc:eee:telpol:v:1:y:1977:i:3:p:242-253
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