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Public concern over privacy: the phone is the focus

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  • Katz, James E.

Abstract

A 1988 survey found that nearly three out of ten Americans thinks 'telephones' when they think about privacy invasion. By contrast, computers, databanks and workplace surveillance were almost never mentioned. People cited the spread of personal information as a concern, but they were generally concerned about the ends to which this information was put, not the technological systems through which these ends are achieved. Clearly people are sensitive about information distributed about themselves, but do not see advanced technology as the villain. However, contemplated service offerings bring information distribution and advanced technology together, in which case telephone companies might become singled out as a target of public criticism.

Suggested Citation

  • Katz, James E., 1991. "Public concern over privacy: the phone is the focus," Telecommunications Policy, Elsevier, vol. 15(2), pages 166-168, April.
    • Handle: RePEc:eee:telpol:v:15:y:1991:i:2:p:166-168
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