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Comparing Canadian physicians and patients on their use of e-health tools

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  • Razmak, Jamil
  • Bélanger, Charles H.

Abstract

The main objective of this study was to compare IT indicators of e-health usage by physicians and patients in Ontario, Canada. The research sought to assess the physicians' and patients' use of certain technologies and to predict their capability to adapt tools for e-health communication systems in the future. Four indicators were used to determine physicians' and patients' usage of technologies: website usage, social networking usage, mobile applications usage, and telehealth usage. Significant differences were found between physicians and patients by age group and sex. Health policy-makers can use these quantitative results proactively to gauge the user's ability in managing e-health communication systems in the future.

Suggested Citation

  • Razmak, Jamil & Bélanger, Charles H., 2017. "Comparing Canadian physicians and patients on their use of e-health tools," Technology in Society, Elsevier, vol. 51(C), pages 102-112.
    • Handle: RePEc:eee:teinso:v:51:y:2017:i:c:p:102-112
    DOI: 10.1016/j.techsoc.2017.08.007
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    References listed on IDEAS

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    1. Eighmey, John & McCord, Lola, 1998. "Adding Value in the Information Age: Uses and Gratifications of Sites on the World Wide Web," Journal of Business Research, Elsevier, vol. 41(3), pages 187-194, March.
    2. Chen, Jie & Teng, Lefa & Yu, Ying & Yu, Xueer, 2016. "The effect of online information sources on purchase intentions between consumers with high and low susceptibility to informational influence," Journal of Business Research, Elsevier, vol. 69(2), pages 467-475.
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    Cited by:

    1. Shan, Wei & Wang, Jiaxuan & Shi, Xiaoxiao & David Evans, Richard, 2024. "The impact of electronic word-of-mouth on patients’ choices in online health communities: A cross-media perspective," Journal of Business Research, Elsevier, vol. 173(C).
    2. Gong, Yingli & Wang, Hongwei & Xia, Qiangwei & Zheng, Lijuan & Shi, Yunxiang, 2021. "Factors that determine a Patient's willingness to physician selection in online healthcare communities: A trust theory perspective," Technology in Society, Elsevier, vol. 64(C).
    3. Rajak, Manindra & Shaw, Krishnendu, 2019. "Evaluation and selection of mobile health (mHealth) applications using AHP and fuzzy TOPSIS," Technology in Society, Elsevier, vol. 59(C).

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