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Towards resource-efficient and service-oriented integrated infrastructure operation

Author

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  • Roelich, Katy
  • Knoeri, Christof
  • Steinberger, Julia K.
  • Varga, Liz
  • Blythe, Phil T.
  • Butler, David
  • Gupta, Rajat
  • Harrison, Gareth P.
  • Martin, Chris
  • Purnell, Phil

Abstract

Infrastructure is a means to an end: it is built, maintained and expanded in order to enable the functioning of society. Present infrastructure operation is characterised by: governance based on unmanaged growing demand, which is both inefficient and ultimately unsustainable; lack of integration of the end-users, in terms of the variety of their wants, needs and behaviours; separate and parallel delivery of different infrastructure streams prohibiting joint solutions. To achieve long-term sustainability, infrastructure needs to be designed and operated to provide essential service delivery at radically decreased levels of resource use. This new approach will need to: (1) incorporate the end-user, in terms of their wants and behaviours; (2) focus on the service provided; (3) use Information and Communication Technologies more effectively; (4) integrate the operation of different infrastructure systems; (5) be governed in a manner that recognises the complexity and interconnectedness of infrastructure systems; and (6) rethink current infrastructure valuation. Possible configurations incorporating these aspects with the explicit goal of contributing to long-term sustainability could be Multi-Utility Service Companies or “MUSCos”. This article presents new insights and ideas generated by considering the challenge of the transition towards a MUSCo infrastructure.

Suggested Citation

  • Roelich, Katy & Knoeri, Christof & Steinberger, Julia K. & Varga, Liz & Blythe, Phil T. & Butler, David & Gupta, Rajat & Harrison, Gareth P. & Martin, Chris & Purnell, Phil, 2015. "Towards resource-efficient and service-oriented integrated infrastructure operation," Technological Forecasting and Social Change, Elsevier, vol. 92(C), pages 40-52.
    • Handle: RePEc:eee:tefoso:v:92:y:2015:i:c:p:40-52
    DOI: 10.1016/j.techfore.2014.11.008
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