How ‘work from anywhere’ impacts knowledge hiding, distrust, and socialization: The role of knowledge infrastructure

The existing body of literature on work from anywhere (WFA) has shed light on various advantages for organizations, such as the ability to recruit and utilize talent on a global scale, the ability to address immigration challenges, and the potential for increased productivity. Additionally, employees are afforded the opportunity to enjoy geographical flexibility. However, very few studies have investigated the negative consequences of WFA on organizational outcomes. Drawing on the flexible firm theory, this study proposes a theoretical model to posit the direct and indirect impacts of WFA on knowledge hiding, socialization and distrust. Further, knowledge management capability is proposed as a moderator in the relationship between WFA and knowledge hiding. The hypotheses were tested on a sample of 340 respondents from Indian information technology firms in India. Interestingly, the findings highlight an insignificant impact of WFA on knowledge hiding. However, the impact of WFA on distrust and socialization was positive and significant. Additionally, the results from mediation and moderation were significant. The findings of this study provide valuable new insights in understanding the consequences of WFA and should lead to further dialogue and fuel further studies.