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Drivers, inhibitors and the future of co-operative financial institutions: A Delphi study on South African perspective

Author

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  • Mushonga, Master
  • Arun, Thankom G.
  • Marwa, Nyankomo W.

Abstract

This study investigates the performance drivers and inhibitors in South Africa's Co-operative Financial Institutions (CFIs) by employing a hybrid Delphi-SWOT study. Issues generated by 36 experts over four rounds of questionnaires, suggest that the sector is suffering more from internal than external inhibitors. From the 22 future developments identified by these experts, six growth strategies within the control or influence of management were drawn in the areas of technology, people, marketing, culture shift, environmental and policy interventions. The study presents a CFI performance ecosystem based on identifying key drivers, inhibitors and strategies to achieve high-performance growth.

Suggested Citation

  • Mushonga, Master & Arun, Thankom G. & Marwa, Nyankomo W., 2018. "Drivers, inhibitors and the future of co-operative financial institutions: A Delphi study on South African perspective," Technological Forecasting and Social Change, Elsevier, vol. 133(C), pages 254-268.
    • Handle: RePEc:eee:tefoso:v:133:y:2018:i:c:p:254-268
    DOI: 10.1016/j.techfore.2018.04.028
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    Cited by:

    1. Sean Kruger & Adriana Aletta Steyn, 2020. "Enhancing technology transfer through entrepreneurial development: practices from innovation spaces," The Journal of Technology Transfer, Springer, vol. 45(6), pages 1655-1689, December.
    2. Tiberius, Victor & Gojowy, Robin & Dabić, Marina, 2022. "Forecasting the future of robo advisory: A three-stage Delphi study on economic, technological, and societal implications," Technological Forecasting and Social Change, Elsevier, vol. 182(C).

    More about this item

    Keywords

    Delphi; SWOT; Future developments; Co-operative financial institutions; Performance drivers; Social change;
    All these keywords.

    JEL classification:

    • D7 - Microeconomics - - Analysis of Collective Decision-Making
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • P13 - Political Economy and Comparative Economic Systems - - Capitalist Economies - - - Cooperative Enterprises
    • P36 - Political Economy and Comparative Economic Systems - - Socialist Institutions and Their Transitions - - - Consumer Economics; Health; Education and Training; Welfare, Income, Wealth, and Poverty

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