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¿Son los códigos éticos un instrumento para proteger al stakeholder consumidor? Un estudio de los sectores financiero, energético y de telefonía españoles

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  • Ruiz Lozano, Mercedes
  • Araque Padilla, Rafael

Abstract

Existe un acuerdo generalizado de que la institucionalización y la comunicación de un código ético es el primer paso para la mejora del comportamiento ético de una organización en relación con sus diferentes stakeholders.

Suggested Citation

  • Ruiz Lozano, Mercedes & Araque Padilla, Rafael, 2013. "¿Son los códigos éticos un instrumento para proteger al stakeholder consumidor? Un estudio de los sectores financiero, energético y de telefonía españoles," Revista de Contabilidad - Spanish Accounting Review, Elsevier, vol. 16(2), pages 159-168.
    • Handle: RePEc:eee:spacre:v:16:y:2013:i:2:p:159-168
    DOI: 10.1016/j.rcsar.2013.07.005
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    References listed on IDEAS

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    1. Muel Kaptein & Mark Schwartz, 2008. "The Effectiveness of Business Codes: A Critical Examination of Existing Studies and the Development of an Integrated Research Model," Journal of Business Ethics, Springer, vol. 77(2), pages 111-127, January.
    2. Singh, Jang & Carasco, Emily & Svensson, Goran & Wood, Greg & Callaghan, Michael, 2005. "A comparative study of the contents of corporate codes of ethics in Australia, Canada and Sweden," Journal of World Business, Elsevier, vol. 40(1), pages 91-109, February.
    3. Patrick Erwin, 2011. "Corporate Codes of Conduct: The Effects of Code Content and Quality on Ethical Performance," Journal of Business Ethics, Springer, vol. 99(4), pages 535-548, April.
    4. Sven Helin & Johan Sandström, 2007. "An Inquiry into the Study of Corporate Codes of Ethics," Journal of Business Ethics, Springer, vol. 75(3), pages 253-271, October.
    5. Geoffrey R. Frost, 2007. "The Introduction of Mandatory Environmental Reporting Guidelines: Australian Evidence," Abacus, Accounting Foundation, University of Sydney, vol. 43(2), pages 190-216, June.
    6. Catherine C Langlois & Bodo B Shlegemilch, 1990. "Do Corporate Codes of Ethics Reflect National Character? Evidence from Europe and the United States," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 21(4), pages 519-539, December.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Códigos éticos; Valores; Consumidor; Transparencia; Estudio sectorial; Ethical codes; Values; Consumer; Transparency; Sector study;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • G32 - Financial Economics - - Corporate Finance and Governance - - - Financing Policy; Financial Risk and Risk Management; Capital and Ownership Structure; Value of Firms; Goodwill
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • G32 - Financial Economics - - Corporate Finance and Governance - - - Financing Policy; Financial Risk and Risk Management; Capital and Ownership Structure; Value of Firms; Goodwill

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