IDEAS home Printed from https://ideas.repec.org/a/eee/socmed/v72y2011i2p238-246.html
   My bibliography  Save this article

The role of leader behaviors in hospital-based emergency departments' unit performance and employee work satisfaction

Author

Listed:
  • Yen-Ju Lin, Blossom
  • Hsu, Chung-Ping C.
  • Juan, Chi-Wen
  • Lin, Cheng-Chieh
  • Lin, Hung-Jung
  • Chen, Jih-Chang

Abstract

The role of the leader of a medical unit has evolved over time to expand from simply a medical role to a more managerial one. This study aimed to explore how the behavior of a hospital-based emergency department's (ED's) leader might be related to ED unit performance and ED employees' work satisfaction. One hundred and twelve hospital-based EDs in Taiwan were studied: 10 in medical centers, 32 in regional hospitals, and 70 in district hospitals. Three instruments were designed to assess leader behaviors, unit performance and employee satisfaction in these hospital-based EDs. A mail survey revealed that task-oriented leader behavior was positively related to ED unit performance. Both task- and employee-oriented leader behaviors were found to be positively related to ED nurses' work satisfaction. However, leader behaviors were not shown to be related to ED physicians' work satisfaction at a statistically significant level. Some ED organizational characteristics, however, namely departmentalization and hospital accreditation level, were found to be related to ED physicians' work satisfaction.

Suggested Citation

  • Yen-Ju Lin, Blossom & Hsu, Chung-Ping C. & Juan, Chi-Wen & Lin, Cheng-Chieh & Lin, Hung-Jung & Chen, Jih-Chang, 2011. "The role of leader behaviors in hospital-based emergency departments' unit performance and employee work satisfaction," Social Science & Medicine, Elsevier, vol. 72(2), pages 238-246, January.
    • Handle: RePEc:eee:socmed:v:72:y:2011:i:2:p:238-246
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0277-9536(10)00779-3
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Lee, Hoo-Yeon & Park, Sung Eun & Park, Eun-Cheol & Hahm, Myung-Il & Cho, Woo Hyun, 2008. "Job satisfaction and trust in Health Insurance Review Agency among Korean physicians," Health Policy, Elsevier, vol. 87(2), pages 249-257, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Simone Fanelli & Marco Ferretti & Antonello Zangrandi, 2017. "The impact of regional policies on emergency department management and performance: the case of the regional government of Sicily," International Journal of Health Planning and Management, Wiley Blackwell, vol. 32(1), pages 83-98, January.
    2. Anna Schneider & Matthias Weigl, 2018. "Associations between psychosocial work factors and provider mental well-being in emergency departments: A systematic review," PLOS ONE, Public Library of Science, vol. 13(6), pages 1-22, June.
    3. Ludwig Kuntz & Stefan Scholtes, 2013. "Physicians in leadership: the association between medical director involvement and staff-to-patient ratios," Health Care Management Science, Springer, vol. 16(2), pages 129-138, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Deepak, 2016. "Antecedent Value of Professional Commitment and Job Involvement in Determining Job Satisfaction," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 41(2), pages 154-164, May.
    2. Groenewegen, Peter P. & Hansen, Johan & de Jong, Judith D., 2019. "Trust in times of health reform," Health Policy, Elsevier, vol. 123(3), pages 281-287.
    3. Wilk, Adam S. & Platt, Jodyn E., 2016. "Measuring physicians' trust: A scoping review with implications for public policy," Social Science & Medicine, Elsevier, vol. 165(C), pages 75-81.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:socmed:v:72:y:2011:i:2:p:238-246. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/315/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.