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“It's no good but at least I've always got it round my neck”: A postphenomenological analysis of reassurance in assistive technology use by older people

Author

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  • Lynch, Jennifer
  • Hughes, Gemma
  • Papoutsi, Chrysanthi
  • Wherton, Joseph
  • A'Court, Christine

Abstract

The provision of reassurance is seen as a goal and benefit of the use of assistive technology (AT) in supporting people to manage their health and care needs at a distance. Conceptually, reassurance in health and care settings remains under-theorised with the benefits of experiencing reassurance through technology use assumed rather than understood. UK health and social care service goals of managing safety and risk have largely been equated with providing reassurance to users of AT and their carers. What has not been explored is how reassurance is experienced variably by users of different types of technology-enabled care.

Suggested Citation

  • Lynch, Jennifer & Hughes, Gemma & Papoutsi, Chrysanthi & Wherton, Joseph & A'Court, Christine, 2022. "“It's no good but at least I've always got it round my neck”: A postphenomenological analysis of reassurance in assistive technology use by older people," Social Science & Medicine, Elsevier, vol. 292(C).
    • Handle: RePEc:eee:socmed:v:292:y:2022:i:c:s0277953621008856
    DOI: 10.1016/j.socscimed.2021.114553
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    References listed on IDEAS

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    1. Buchsbaum, David G., 1986. "Reassurance reconsidered," Social Science & Medicine, Elsevier, vol. 23(4), pages 423-427, January.
    2. Nicolini, Davide, 2006. "The work to make telemedicine work: A social and articulative view," Social Science & Medicine, Elsevier, vol. 62(11), pages 2754-2767, June.
    3. Shaw, Sara E. & Hughes, Gemma & Hinder, Sue & Carolan, Stephany & Greenhalgh, Trisha, 2020. "Care organising technologies and the post-phenomenology of care: An ethnographic case study," Social Science & Medicine, Elsevier, vol. 255(C).
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