Dealing with negative reviews on physician-rating websites: An experimental test of how physicians can prevent reputational damage via effective response strategies
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DOI: 10.1016/j.socscimed.2020.113422
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References listed on IDEAS
- Arendt, Florian & Haim, Mario & Scherr, Sebastian, 2020. "Investigating Google's suicide-prevention efforts in celebrity suicides using agent-based testing: A cross-national study in four European countries," Social Science & Medicine, Elsevier, vol. 262(C).
- Menon, Alka V., 2017. "Do online reviews diminish physician authority? The case of cosmetic surgery in the U.S," Social Science & Medicine, Elsevier, vol. 181(C), pages 1-8.
- Arendt, Florian & Scherr, Sebastian & Pasek, Josh & Jamieson, Patrick E. & Romer, Daniel, 2019. "Investigating harmful and helpful effects of watching season 2 of 13 Reasons Why: Results of a two-wave U.S. panel survey," Social Science & Medicine, Elsevier, vol. 232(C), pages 489-498.
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Cited by:
- Reilley, Jacob & Pflueger, Dane & Huber, Christian, 2024. "A typology of evaluative health platforms: Commercial interests and their implications for patient voice," Social Science & Medicine, Elsevier, vol. 350(C).
- Golmohammadi, Davood & Zhao, Lingyu & Dreyfus, David, 2023. "Using machine learning techniques to reduce uncertainty for outpatient appointment scheduling practices in outpatient clinics," Omega, Elsevier, vol. 120(C).
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