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Framework for implementation of maintenance management in distribution network service providers

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  • Gómez Fernández, Juan Francisco
  • Crespo Márquez, Adolfo

Abstract

Distribution network service providers (DNSP) are companies dealing with network infrastructure, such as distribution of gas, water, electricity or telecommunications, and they require the development of special maintenance management (MM) capabilities in order to satisfy the needs of their customers. In this sector, maintenance management information systems are essential to ensure control, gain knowledge and improve decision making. The aim of this paper is the study of specific characteristics of maintenance in these types of companies. We will investigate existing standards and best management practices with the scope of defining a suitable ad-hoc framework for implementation of maintenance management. The conclusion of the work supports the proposition of a framework consisting on a processes framework based on a structure of systems, integrated for continuous improvement of maintenance activities. The paper offers a very practical approach to the problem, as a result of more of 10 years of professional experience within this sector, and specially focused to network maintenance.

Suggested Citation

  • Gómez Fernández, Juan Francisco & Crespo Márquez, Adolfo, 2009. "Framework for implementation of maintenance management in distribution network service providers," Reliability Engineering and System Safety, Elsevier, vol. 94(10), pages 1639-1649.
    • Handle: RePEc:eee:reensy:v:94:y:2009:i:10:p:1639-1649
    DOI: 10.1016/j.ress.2009.04.003
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    References listed on IDEAS

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    1. Kim, Soung-Hie & Jang, Ki-Jin, 2002. "Designing performance analysis and IDEF0 for enterprise modelling in BPR," International Journal of Production Economics, Elsevier, vol. 76(2), pages 121-133, March.
    2. Pintelon, L. M. & Gelders, L. F., 1992. "Maintenance management decision making," European Journal of Operational Research, Elsevier, vol. 58(3), pages 301-317, May.
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    Cited by:

    1. Gómez Fernández, Juan F. & Márquez, Adolfo Crespo & López-Campos, Mónica A., 2016. "Customer-oriented risk assessment in network utilities," Reliability Engineering and System Safety, Elsevier, vol. 147(C), pages 72-83.

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