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Evaluating emergency management capability of a water utility: A pilot study using exercise metrics

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  • Curnin, Steven
  • Heumüller, Erich

Abstract

There is a societal expectation that we will still have access to essential services in the immediate aftermath of a disaster. This necessitates that utility organisations are resilient and therefore prepared for unexpected threats. One important type of preparedness activity is exercising. This research note presents findings from a pilot study in which performance evaluation metrics were developed for an emergency management exercise conducted by a water utility. Initial findings suggest that metrics and benchmarks can be successfully applied in this domain with positive implications for planning and policy across the utilities sector.

Suggested Citation

  • Curnin, Steven & Heumüller, Erich, 2016. "Evaluating emergency management capability of a water utility: A pilot study using exercise metrics," Utilities Policy, Elsevier, vol. 39(C), pages 36-40.
    • Handle: RePEc:eee:juipol:v:39:y:2016:i:c:p:36-40
    DOI: 10.1016/j.jup.2016.01.003
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    References listed on IDEAS

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    1. Jose R. Marti & Jorge A. Hollman & Carlos Ventura & Juri Jatskevich, 2008. "Dynamic recovery of critical infrastructures: real-time temporal coordination," International Journal of Critical Infrastructures, Inderscience Enterprises Ltd, vol. 4(1/2), pages 17-31.
    2. Adrian V. Gheorghe & Marcelo Masera & Laurens De Vries & Margot Weijnen & Wolfgang Kroger, 2007. "Critical infrastructures: the need for international risk governance," International Journal of Critical Infrastructures, Inderscience Enterprises Ltd, vol. 3(1/2), pages 3-19.
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