Corporate planning a review of questions and answers

This paper is about corporate planning, seen primarily but not exclusively from the viewpoint of operational research. The reasons for the rise of interest in corporate planning are examined, as are the contributions which O.R. has made or can make to corporate planning problems. An abstract discussion of these problems concentrates on those posed by increasing "connectedness" in the environment. After comparing the responses of the "commonsense manager", the model-oriented operational researcher, and the cybernetician, the question is posed: "How can the operational researcher or planner enhance the adaptive capability of his organization?" A case study illustrates one possible form of solution, the "modular" approach; and another, the "zoom-lens" is outlined. The relevance of global system modelling to the widening problems of the corporate planner is also considered, and related to the concepts previously discussed.