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Quality circle failures in UK manufacturing companies--A study. Part II

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  • Hayward, SG
  • Dale, BG

Abstract

This paper presents five case studies of quality circle failures which provide a detailed picture of some of the reasons behind quality circle failures as identified in Part 1 of this study. The results also indicate that it will be easier to implement quality circles if a business is in a stable phase and the probability of success and survival will be higher. However, there is no absolutely right time to introduce quality circles and a company facing severe economic difficulties may be able to achieve a successful programme, but in such cases survival will ultimately depend on maintaining trade union support. It is pointed out that quality circle programmes are able to withstand a high failure rate of individual circles yet still be very successful.

Suggested Citation

  • Hayward, SG & Dale, BG, 1984. "Quality circle failures in UK manufacturing companies--A study. Part II," Omega, Elsevier, vol. 12(6), pages 557-568.
    • Handle: RePEc:eee:jomega:v:12:y:1984:i:6:p:557-568
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    Cited by:

    1. Dale, B. G. & Elkjaer, M. B. F. & van der Wiele, A. & Williams, A. R. T., 2001. "Fad, fashion and fit: An examination of quality circles, business process re-engineering and statistical process control," International Journal of Production Economics, Elsevier, vol. 73(2), pages 137-152, September.

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