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Pricing retail services

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  • Hoffman, K. Douglas
  • Turley, L. W.
  • Kelley, Scott W.

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  • Hoffman, K. Douglas & Turley, L. W. & Kelley, Scott W., 2002. "Pricing retail services," Journal of Business Research, Elsevier, vol. 55(12), pages 1015-1023, December.
    • Handle: RePEc:eee:jbrese:v:55:y:2002:i:12:p:1015-1023
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    References listed on IDEAS

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    1. Kelley, Scott W. & Skinner, Steven J. & Donnelly, James Jr., 1992. "Organizational socialization of service customers," Journal of Business Research, Elsevier, vol. 25(3), pages 197-214, November.
    2. Lazear, Edward P, 1986. "Retail Pricing and Clearance Sales," American Economic Review, American Economic Association, vol. 76(1), pages 14-32, March.
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    Cited by:

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    2. Barrutia Legarreta, José María & Espinosa Alejos, María Paz, 2012. "Consumer Expertise or Credit Risk? An empirical analysis of mortgage pricing," DFAEII Working Papers 1988-088X, University of the Basque Country - Department of Foundations of Economic Analysis II.
    3. Fritze, Martin P. & Benkenstein, Martin & Belk, Russell & Peck, Joann & Wirtz, Jochen & Claus, and Bart, 2021. "Commentaries on the Sharing Economy: Advancing New Perspectives," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 5(1), pages 3-19.
    4. Hsien-Wei Chen & Alvin Lim, 2023. "A network price elasticity of demand model with product substitution," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 22(4), pages 235-247, August.
    5. Jeffrey Meyer & Venkatesh Shankar & Leonard L. Berry, 2018. "Pricing hybrid bundles by understanding the drivers of willingness to pay," Journal of the Academy of Marketing Science, Springer, vol. 46(3), pages 497-515, May.
    6. Zhou, Lanlan & Gao, Min & Kou, Yan & Yang, Jianchun, 2021. "Service with improper requests: How fellow customers interpret Employee's judgment call," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    7. Fernandes, Teresa & Calamote, Ana, 2016. "Unfairness in consumer services: Outcomes of differential treatment of new and existing clients," Journal of Retailing and Consumer Services, Elsevier, vol. 28(C), pages 36-44.
    8. Becerra, Manuel & Santaló, Juan & Silva, Rosario, 2013. "Being better vs. being different: Differentiation, competition, and pricing strategies in the Spanish hotel industry," Tourism Management, Elsevier, vol. 34(C), pages 71-79.
    9. Indounas, Kostis & Roth, Stefan, 2012. "Antecedents and consequences of strategic price management: An analysis in the New Zealand industrial service context," Australasian marketing journal, Elsevier, vol. 20(2), pages 113-121.
    10. Martin Skitmore & Goran Runeson & Xinling Chang, 2006. "Construction price formation: full-cost pricing or neoclassical microeconomic theory?," Construction Management and Economics, Taylor & Francis Journals, vol. 24(7), pages 773-783.
    11. Gung, Roger R. & Huang, Chun-Che & Hung, Wen-I & Fang, Yu-Jie, 2020. "The use of hybrid analytics to establish effective strategies for household energy conservation," Renewable and Sustainable Energy Reviews, Elsevier, vol. 133(C).
    12. Natarajan, Thamaraiselvan & Balasubramanian, Senthil Arasu & Kasilingam, Dharun Lingam, 2017. "Understanding the intention to use mobile shopping applications and its influence on price sensitivity," Journal of Retailing and Consumer Services, Elsevier, vol. 37(C), pages 8-22.

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