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Quality, vendor evaluation and organizational performance: A comparison of U.S. and Japanese firms

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  • Ebrahimpour, Maling
  • Johnson, Jean L.

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  • Ebrahimpour, Maling & Johnson, Jean L., 1992. "Quality, vendor evaluation and organizational performance: A comparison of U.S. and Japanese firms," Journal of Business Research, Elsevier, vol. 25(2), pages 129-142, September.
    • Handle: RePEc:eee:jbrese:v:25:y:1992:i:2:p:129-142
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    Cited by:

    1. Forza, Cipriano & Filippini, Roberto, 1998. "TQM impact on quality conformance and customer satisfaction: A causal model," International Journal of Production Economics, Elsevier, vol. 55(1), pages 1-20, June.
    2. Parhizgari, A. M. & Ronald Gilbert, G., 2004. "Measures of organizational effectiveness: private and public sector performance," Omega, Elsevier, vol. 32(3), pages 221-229, June.
    3. Terziovski, Milé & Guerrero, Jose-Luis, 2014. "ISO 9000 quality system certification and its impact on product and process innovation performance," International Journal of Production Economics, Elsevier, vol. 158(C), pages 197-207.

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