IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v7y2001i6p339-348.html
   My bibliography  Save this article

Ethical and moral considerations of airline management

Author

Listed:
  • Abeyratne, Ruwantissa

Abstract

Air transport is a relatively new industry. It has expanded rapidly and now is an exceptionally safe way to travel. But all may not be well. Despite all this achievement, the human face of commercial aviation has been somewhat tarnished by the very prolific growth of carriage by air, and the monotonous regularity with which it is executed. Aviation business management needs to go back to basics, where the formula “everyone needs to know and feel that he is needed; and everyone wants to be treated as an individual†has to be revisited in the face of modern exigencies experienced by the passenger. The issue is likely to gain in importance in the future as economic, political and social trends affect the types of people who wish to use air transport. Airline managers have to be aware of the need to identify passengers in need and offer tangible support and assistance. This article addresses issues relating to the human face of aviation management and looks at some of the proposals to improve current practices.

Suggested Citation

  • Abeyratne, Ruwantissa, 2001. "Ethical and moral considerations of airline management," Journal of Air Transport Management, Elsevier, vol. 7(6), pages 339-348.
    • Handle: RePEc:eee:jaitra:v:7:y:2001:i:6:p:339-348
    DOI: 10.1016/S0969-6997(01)00019-9
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699701000199
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/S0969-6997(01)00019-9?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Pitt, Michael & Smith, Andrew, 2003. "Waste management efficiency at UK airports," Journal of Air Transport Management, Elsevier, vol. 9(2), pages 103-111.
    2. Sarbassov, Yerbol & Venetis, Christos & Aiymbetov, Berik & Abylkhani, Bexultan & Yagofarova, Almira & Tokmurzin, Diyar & Anthony, Edward J. & Inglezakis, Vassilis J., 2020. "Municipal solid waste management and greenhouse gas emissions at international airports: A case study of Astana International Airport," Journal of Air Transport Management, Elsevier, vol. 85(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:7:y:2001:i:6:p:339-348. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.