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Airport security: An ethnographic study

Author

Listed:
  • Kirschenbaum, Alan (Avi)
  • Mariani, Michele
  • Van Gulijk, Coen
  • Lubasz, Sharon
  • Rapaport, Carmit
  • Andriessen, Hinke

Abstract

This paper employs a behavioral science perspective of airport security to, examine security related decision behaviors using exploratory ethnographic observations. Sampling employees from a broad spectrum of departments and occupations in several major airports across Europe, over 700 descriptive items are transcribed into story scripts that are analyzed. The results demonstrate that both formal and informal behavioral factors are present when security decisions are made. The repetitive patterns of behavior allowed us to develop a generic model applicable to a wide range of security related situations. What the descriptions suggest is that even within the formal regulatory administrative framework of airports, actual real-time security behaviors may deviate from rules and regulations to adapt to local situations.

Suggested Citation

  • Kirschenbaum, Alan (Avi) & Mariani, Michele & Van Gulijk, Coen & Lubasz, Sharon & Rapaport, Carmit & Andriessen, Hinke, 2012. "Airport security: An ethnographic study," Journal of Air Transport Management, Elsevier, vol. 18(1), pages 68-73.
    • Handle: RePEc:eee:jaitra:v:18:y:2012:i:1:p:68-73
    DOI: 10.1016/j.jairtraman.2011.10.002
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    Citations

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    Cited by:

    1. Paul McFarlane, 2020. "Linking aviation security failures to human-mediated error. A review of the related literatures with directions for policy and research," Journal of Transportation Security, Springer, vol. 13(1), pages 33-51, June.
    2. Kirschenbaum, Alan (Avi), 2013. "The cost of airport security: The passenger dilemma," Journal of Air Transport Management, Elsevier, vol. 30(C), pages 39-45.
    3. Kirschenbaum, Alan (Avi) & Mariani, Michele & Van Gulijk, Coen & Rapaport, Carmit & Lubasz, Sharon, 2012. "Trusting technology: Security decision making at airports," Journal of Air Transport Management, Elsevier, vol. 25(C), pages 57-60.
    4. Tamara Stotz & Angela Bearth & Signe Maria Ghelfi & Michael Siegrist, 2020. "Evaluating the Perceived Efficacy of Randomized Security Measures at Airports," Risk Analysis, John Wiley & Sons, vol. 40(7), pages 1469-1480, July.

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