IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v17y2011i5p271-277.html
   My bibliography  Save this article

Is increasing airline denied boarding compensation limits the answer? Factors that contribute to denied boardings

Author

Listed:
  • Garrow, Laurie A.
  • Kressner, Josephine
  • Mumbower, Stacey

Abstract

There has been an increase in the number of involuntary denied airline passenger boardings in the US. A denied boarding is influenced by multiple factors other than compensation amounts, including the accuracy, magnitude, and variability associated with no-show forecasts, load factors, and carriers’ day of departure operating policies. We describe how these and other factors influence denied boardings, why they differ across US carriers, and why carriers have strong internal incentives to reduce denied boardings.

Suggested Citation

  • Garrow, Laurie A. & Kressner, Josephine & Mumbower, Stacey, 2011. "Is increasing airline denied boarding compensation limits the answer? Factors that contribute to denied boardings," Journal of Air Transport Management, Elsevier, vol. 17(5), pages 271-277.
    • Handle: RePEc:eee:jaitra:v:17:y:2011:i:5:p:271-277
    DOI: 10.1016/j.jairtraman.2011.03.002
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699711000457
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jairtraman.2011.03.002?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Monica Escaleras & Shu Lin & Charles Register, 2010. "Freedom of information acts and public sector corruption," Public Choice, Springer, vol. 145(3), pages 435-460, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Guo, Xiaolong & Dong, Yufeng & Ling, Liuyi, 2016. "Customer perspective on overbooking: The failure of customers to enjoy their reserved services, accidental or intended?," Journal of Air Transport Management, Elsevier, vol. 53(C), pages 65-72.
    2. Ma, Jie & Tse, Ying Kei & Wang, Xiaojun & Zhang, Minhao, 2019. "Examining customer perception and behaviour through social media research – An empirical study of the United Airlines overbooking crisis," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 127(C), pages 192-205.
    3. Fukui, Hideki & Nagata, Koki, 2020. "How do passengers react to airlines’ overbooking strategies? Evidence from the US airlines," Transportation Research Part A: Policy and Practice, Elsevier, vol. 132(C), pages 242-255.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Eiji Yamamura, 2012. "Groups and information disclosure: evidence on the Olson and Putnam hypotheses in Japan," International Journal of Social Economics, Emerald Group Publishing Limited, vol. 39(6), pages 423-439, May.
    2. Calogero Guccio & Domenico Lisi & Ilde Rizzo, 2019. "When the purchasing officer looks the other way: on the waste effects of debauched local environment in public works execution," Economics of Governance, Springer, vol. 20(3), pages 205-236, September.
    3. Ali T. Akarca & Aysit Tansel, 2016. "Voter reaction to government incompetence and corruption related to the 1999 earthquakes in Turkey," Journal of Economic Studies, Emerald Group Publishing Limited, vol. 43(2), pages 309-335, May.
    4. Federico Ceschel & Alessandro Hinna & Fabian Homberg, 2022. "Public Sector Strategies in Curbing Corruption: A Review of the Literature," Public Organization Review, Springer, vol. 22(3), pages 571-591, September.
    5. Blume, Lorenz & Voigt, Stefan, 2013. "The economic effects of constitutional budget institutions," European Journal of Political Economy, Elsevier, vol. 29(C), pages 236-251.
    6. Yongzheng Liu & Haibo Feng, 2015. "Tax structure and corruption: cross-country evidence," Public Choice, Springer, vol. 162(1), pages 57-78, January.
    7. Eiji Yamamura, 2014. "Impact of natural disaster on public sector corruption," Public Choice, Springer, vol. 161(3), pages 385-405, December.
    8. Eiji Yamamura, 2013. "Public sector corruption and the probability of technological disasters," Economics of Governance, Springer, vol. 14(3), pages 233-255, August.
    9. Cordis, Adriana S. & Warren, Patrick L., 2014. "Sunshine as disinfectant: The effect of state Freedom of Information Act laws on public corruption," Journal of Public Economics, Elsevier, vol. 115(C), pages 18-36.
    10. Gans-Morse, Jordan & Borges, Mariana & Makarin, Alexey & Mannah-Blankson, Theresa & Nickow, Andre & Zhang, Dong, 2018. "Reducing bureaucratic corruption: Interdisciplinary perspectives on what works," World Development, Elsevier, vol. 105(C), pages 171-188.
    11. Yamamura, Eiji, 2011. "Groups and information disclosure: Olson and Putnam Hypotheses," MPRA Paper 34628, University Library of Munich, Germany.
    12. Nishijima, Marislei & Ellis, Randall P. & Cati, Regina C., 2022. "Primary healthcare effects of a well-designed anti-corruption program," World Development Perspectives, Elsevier, vol. 25(C).
    13. Paulo Arvate & Sergio Mittlaender, 2017. "Condemning corruption while condoning inefficiency: an experimental investigation into voting behavior," Public Choice, Springer, vol. 172(3), pages 399-419, September.
    14. Alejandro Sáez-Martín & Antonio M. López-Hernandez & Carmen Caba-Perez, 2017. "Access to public information: a scientometric study of legal versus voluntary transparency in the public sector," Scientometrics, Springer;Akadémiai Kiadó, vol. 113(3), pages 1697-1720, December.
    15. Yamamura, Eiji, 2012. "Effects of groups and government size on information disclosure," MPRA Paper 36141, University Library of Munich, Germany.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:17:y:2011:i:5:p:271-277. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.