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Information resource orchestration during the COVID-19 pandemic: A study of community lockdowns in China

Author

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  • Pan, Shan L.
  • Cui, Miao
  • Qian, Jinfang

Abstract

The outbreak of the COVID-19 pandemic has created significant challenges for people worldwide. To combat the virus, one of the most dramatic measures was the lockdown of 4 billion people in what is believed to be the largest quasi-quarantine in human history. As a response to the call to study information behavior during a global health crisis, we adopted a resource orchestration perspective to investigate six Chinese families who survived the lockdown. We explored how elderly, young and middle-aged individuals and children resourced information and how they adapted their information behavior to emerging online technologies. Two information resource orchestration practices (information resourcing activities and information behavior adaptation activities) and three mechanisms (online emergence and convergence in community resilience, the overcoming of information flow impediments, and the application of absorptive capacity) were identified in the study.

Suggested Citation

  • Pan, Shan L. & Cui, Miao & Qian, Jinfang, 2020. "Information resource orchestration during the COVID-19 pandemic: A study of community lockdowns in China," International Journal of Information Management, Elsevier, vol. 54(C).
    • Handle: RePEc:eee:ininma:v:54:y:2020:i:c:s0268401220306319
    DOI: 10.1016/j.ijinfomgt.2020.102143
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    Cited by:

    1. Jianlan Zhong & Han Cheng & Fu Jia, 2024. "Supply chain resilience capability factors in agri-food supply chains," Operations Management Research, Springer, vol. 17(3), pages 850-868, September.
    2. Xin Bao & Ping Ke, 2023. "Chaos, expansion, and contraction: The information worlds of depression patients during the COVID‐19 pandemic lockdown," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(8), pages 971-989, August.
    3. Zoppelletto, Alessia & Bullini Orlandi, Ludovico, 2022. "Cultural and digital collaboration infrastructures as sustainability enhancing factors: A configurational approach," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
    4. Chen, Xiaoying & Cui, Miao, 2022. "Understanding platform transformation from internal to external: A resource orchestration perspective," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    5. Chunjiang Li & Eva Thulin & Yanwei Chai, 2023. "Changes in Everyday Internet Use and Home Activity During and After Pandemic‐Related Lockdowns: A Case Study in Shuangjing Subdistrict, Beijing," Tijdschrift voor Economische en Sociale Geografie, Royal Dutch Geographical Society KNAG, vol. 114(2), pages 117-132, April.
    6. Daneshwar Sharma & Mumtaz Alam, 2022. "Aesthetics, Emotions, and the Use of Online Education Apps Post-COVID-19 Pandemic," SAGE Open, , vol. 12(2), pages 21582440221, April.
    7. Thang Muan Piang, 2022. "Working from home during the Covid-19 pandemic and its effect on employees and students," Eximia Journal, Plus Communication Consulting SRL, vol. 5(1), pages 195-240, July.
    8. Yun Cheng & Sha Fang & Jie Yin, 2022. "The effects of community safety support on COVID‐19 event strength perception, risk perception, and health tourism intention: The moderating role of risk communication," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 43(2), pages 496-509, March.
    9. Erjavec, Jure & Manfreda, Anton, 2022. "Online shopping adoption during COVID-19 and social isolation: Extending the UTAUT model with herd behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).

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