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Actualizing big data analytics for smart cities: A cascading affordance study

Author

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  • Zeng, Delin
  • Tim, Yenni
  • Yu, Jiaxin
  • Liu, Wenyuan

Abstract

This study investigates how Big Data Analytics (BDA) can be leveraged to support a city’s transformation into a smart destination. We conduct an in-depth case study of a city-in-transformation and adopt the perspective of technology affordances to uncover the varying opportunities enabled by BDA to facilitate the attainment of smart tourism goals. Our findings unveil three types of BDA affordances and demonstrate how these affordances are actualized in a cascading manner to enable informed decisions and a sustainable development of smart tourism. Implications are presented for future investigation of the affordances of BDA in smart tourism, as well as for policy makers and practitioners who engage in the development of innovative tourism services for the smart citizens.

Suggested Citation

  • Zeng, Delin & Tim, Yenni & Yu, Jiaxin & Liu, Wenyuan, 2020. "Actualizing big data analytics for smart cities: A cascading affordance study," International Journal of Information Management, Elsevier, vol. 54(C).
    • Handle: RePEc:eee:ininma:v:54:y:2020:i:c:s0268401219309879
    DOI: 10.1016/j.ijinfomgt.2020.102156
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    Cited by:

    1. Montserrat Jiménez-Partearroyo & Ana Medina-López & Sudhir Rana, 2024. "Business intelligence and business analytics in tourism: insights through Gioia methodology," International Entrepreneurship and Management Journal, Springer, vol. 20(3), pages 2287-2321, September.
    2. Mora, Luca & Gerli, Paolo & Ardito, Lorenzo & Messeni Petruzzelli, Antonio, 2023. "Smart city governance from an innovation management perspective: Theoretical framing, review of current practices, and future research agenda," Technovation, Elsevier, vol. 123(C).
    3. Füller, Johann & Hutter, Katja & Wahl, Julian & Bilgram, Volker & Tekic, Zeljko, 2022. "How AI revolutionizes innovation management – Perceptions and implementation preferences of AI-based innovators," Technological Forecasting and Social Change, Elsevier, vol. 178(C).
    4. Vitor Rodrigues & Celeste Eusébio & Zélia Breda, 2023. "Enhancing sustainable development through tourism digitalisation: a systematic literature review," Information Technology & Tourism, Springer, vol. 25(1), pages 13-45, March.

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