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eGovernment Document Management System: A case analysis of risk and reward

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  • Jones, Steve

Abstract

United Kingdom Local Authorities (UKLA) have the responsibility for delivering a wide range of services to the general public which include a number of significant problems in many delivery areas. The information technology (IT) field is arguably one of the most challenging. Consequently, a senior executive issue within UKLA is transforming organisations through the deployment of IT. This is due to the call from the UK National Government for the public sector to be more innovative. This paper investigates via a case analysis, the rationale for the implementation of an organisational-wide, corporate electronic document management system (EDMS). There is a paucity in the literature, which this research aims to help address. This paper analyses how the EDMS was deployed and how the case organisation was transformed and the findings are mapped against the normative literature.

Suggested Citation

  • Jones, Steve, 2012. "eGovernment Document Management System: A case analysis of risk and reward," International Journal of Information Management, Elsevier, vol. 32(4), pages 396-400.
    • Handle: RePEc:eee:ininma:v:32:y:2012:i:4:p:396-400
    DOI: 10.1016/j.ijinfomgt.2012.04.002
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    References listed on IDEAS

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    1. Z Irani, 2010. "Investment evaluation within project management: an information systems perspective," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(6), pages 917-928, June.
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