IDEAS home Printed from https://ideas.repec.org/a/eee/ininma/v31y2011i4p339-349.html
   My bibliography  Save this article

Exploring the usability of web portals: A Croatian case study

Author

Listed:
  • Granić, Andrina
  • Mitrović, Ivica
  • Marangunić, Nikola

Abstract

Web portals act as a single point of access to information and services relevant to person's work or personal interests. Market research findings related to Croatian web context report that nowadays horizontal information portals are the most visited sites. Whether they reach their aim of facilitating users’ access to diverse resources and to which extent, remains an open question. In this paper, this issue is addressed by two case studies conducted for summative assessment of Croatian horizontal information portals. Approach assembled expert inspection and user assessment that integrated a number of empirical methods into laboratory-based testing. We report that the results of inspection method were not in agreement with the ones obtained from user test methods. Although differences of this kind have been reported elsewhere, these were not as evident as in these studies. What is very interesting and represents a main contribution of the research is that in both rounds of evaluations this outcome is very sharp and clear. This suggests that we should conduct both kinds of assessments as they seem to be complementary. Evaluation provided some general findings and know-how from the experience and we believe that many readers, both practitioners and researchers, can learn from it.

Suggested Citation

  • Granić, Andrina & Mitrović, Ivica & Marangunić, Nikola, 2011. "Exploring the usability of web portals: A Croatian case study," International Journal of Information Management, Elsevier, vol. 31(4), pages 339-349.
    • Handle: RePEc:eee:ininma:v:31:y:2011:i:4:p:339-349
    DOI: 10.1016/j.ijinfomgt.2010.11.001
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S026840121000160X
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.ijinfomgt.2010.11.001?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jiang, Qiqi & Tan, Chuan-Hoo & Phang, Chee Wei & Sutanto, Juliana & Wei, Kwok-Kee, 2013. "Understanding Chinese online users and their visits to websites: Application of Zipf's law," International Journal of Information Management, Elsevier, vol. 33(5), pages 752-763.
    2. Cáudia Pinho & Mário Franco & Luis Mendes, 2022. "Influence of web portals on management support and university performance: an information quality perspective," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(5), pages 3729-3749, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ininma:v:31:y:2011:i:4:p:339-349. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/international-journal-of-information-management .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.