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The information audit: Theory versus practice

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  • Buchanan, Steven
  • Gibb, Forbes

Abstract

This paper presents and discusses five information audit (IA) case studies, which tested the application and usability of an IA methodology. The studies also trialled an IA scope matrix and incorporated process modelling. The main strengths of the IA methodology were found to be the logical structuring of stages, provision of a comprehensive toolkit, and the flexibility to remove stages not relevant to the client brief. A limitation of the methodology was found to be its lack of instructional depth. The IA scope matrix was successfully trialled, and process modelling proved extremely valuable, encouraging participant involvement by focusing on readily understandable aspects of day-to-day work, and providing an organisational model of information flow.

Suggested Citation

  • Buchanan, Steven & Gibb, Forbes, 2008. "The information audit: Theory versus practice," International Journal of Information Management, Elsevier, vol. 28(3), pages 150-160.
  • Handle: RePEc:eee:ininma:v:28:y:2008:i:3:p:150-160
    DOI: 10.1016/j.ijinfomgt.2007.09.003
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    Cited by:

    1. Buchanan, Steven & McMenemy, David, 2012. "Digital service analysis and design: The role of process modelling," International Journal of Information Management, Elsevier, vol. 32(3), pages 251-256.
    2. Jones, Alice & Mutch, Alistair & Valero-Silva, NĂ©stor, 2013. "Exploring information flows at Nottingham City Homes," International Journal of Information Management, Elsevier, vol. 33(2), pages 291-299.

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