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Perception of the economic value of primary care services: A willingness to pay study

Author

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  • Martín-Fernández, Jesús
  • Gómez-Gascón, Tomás
  • Oliva-Moreno, Juan
  • del Cura-González, María Isabel
  • Domínguez-Bidagor, Julia
  • Beamud-Lagos, Milagros
  • Sanz-Cuesta, Teresa

Abstract

Objective Identify the economic value the user attributes to the visit to the family physician, in a setting of a National Health System, by the Willingness to Pay (WTP) expressed.Methods Economic evaluation study, by the contingent valuation method. Questions were asked about WTP using a payment card format. Interviews were conducted with 451 subjects, in areas with different socioeconomic characteristics. An ordered probit was used to evaluate model's validity.Results Median WTP expressed was [euro]18 (interquartile range [euro]8-28), not including "zero-answers" of thirty-four subjects (7.5%). This value represents 2% of average adjusted family incomes. Patients with higher incomes or with chronic illnesses presented a probability of 5-14 percentage points of expressing a high WTP. For every point of increase of patient satisfaction, the probability of presenting a WTP in the lowest range decreases 7.0 percentage points. Subjects with a low education level and those older than 65 expressed a lower WTP. Accessibility, risk perception, nationality and having private insurance were not related to the WTP expressed.Conclusions Users of primary care have a clear perception of the economic value of care received from the family physician, even in a framework of providing services financed by taxes and without cost at the moment of use. This value increases in subjects with higher incomes, with greater need for care, or more satisfied.

Suggested Citation

  • Martín-Fernández, Jesús & Gómez-Gascón, Tomás & Oliva-Moreno, Juan & del Cura-González, María Isabel & Domínguez-Bidagor, Julia & Beamud-Lagos, Milagros & Sanz-Cuesta, Teresa, 2010. "Perception of the economic value of primary care services: A willingness to pay study," Health Policy, Elsevier, vol. 94(3), pages 266-272, March.
    • Handle: RePEc:eee:hepoli:v:94:y:2010:i:3:p:266-272
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    2. Jesús Martín-Fernández & Gloria Ariza-Cardiel & Luz Mª Peña-Longobardo & Elena Polentinos-Castro & Juan Oliva-Moreno & Ana Isabel Gil-Lacruz & Héctor Medina-Palomino & Isabel del Cura-González, 2017. "“Gaining or losing”: The importance of the perspective in primary care health services valuation," PLOS ONE, Public Library of Science, vol. 12(12), pages 1-14, December.
    3. Christy Pu & Yu-Chen Tseng & Gau-Jun Tang & Yen-Hsiung Lin & Chien-Heng Lin & I-Jen Wang, 2021. "Perception and Willingness to Maintain Continuity of Care by Parents of Children with Asthma in Taiwan," IJERPH, MDPI, vol. 18(7), pages 1-11, March.
    4. Mihic, Marko M. & Todorovic, Marija Lj. & Obradovic, Vladimir Lj., 2014. "Economic analysis of social services for the elderly in Serbia: Two sides of the same coin," Evaluation and Program Planning, Elsevier, vol. 45(C), pages 9-21.

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