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Impact of initiatives to improve access to, and choice of, primary and urgent care in England: A systematic review

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  • Tan, Stefanie
  • Mays, Nicholas

Abstract

There were ten initiatives in the primary and urgent care system in the English NHS during the New Labour government, 1997–2010, aimed at delivering higher quality, more accessible and responsive care by expanding access, increasing convenience and introducing greater patient choice of provider. We examine their impact on demand, equity, patient satisfaction, referrals, and costs.

Suggested Citation

  • Tan, Stefanie & Mays, Nicholas, 2014. "Impact of initiatives to improve access to, and choice of, primary and urgent care in England: A systematic review," Health Policy, Elsevier, vol. 118(3), pages 304-315.
    • Handle: RePEc:eee:hepoli:v:118:y:2014:i:3:p:304-315
    DOI: 10.1016/j.healthpol.2014.07.011
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    Cited by:

    1. Mays, Nicholas & Tan, Stefanie & Eastmure, Elizabeth & Erens, Bob & Lagarde, Mylene & Wright, Michael, 2014. "Potential impact of removing general practice boundaries in England: A policy analysis," Health Policy, Elsevier, vol. 118(3), pages 273-278.
    2. Baier, Natalie & Geissler, Alexander & Bech, Mickael & Bernstein, David & Cowling, Thomas E. & Jackson, Terri & van Manen, Johan & Rudkjøbing, Andreas & Quentin, Wilm, 2019. "Emergency and urgent care systems in Australia, Denmark, England, France, Germany and the Netherlands – Analyzing organization, payment and reforms," Health Policy, Elsevier, vol. 123(1), pages 1-10.
    3. Ugolini, Cristina & Lippi Bruni, Matteo & Mammi, Irene & Donatini, Andrea & Fiorentini, Gianluca, 2016. "Dealing with minor illnesses: The link between primary care characteristics and Walk-in Centres’ attendances," Health Policy, Elsevier, vol. 120(1), pages 72-80.

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