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Task shifting policy in Ontario, Canada: Does it help personal support workers’ intention to stay?

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  • Zeytinoglu, Isik U.
  • Denton, Margaret
  • Brookman, Catherine
  • Plenderleith, Jennifer

Abstract

The objective of this paper is to analyze the impact of task shifting policy on personal support workers’ (PSWs) intention to stay in home care. Data were collected through interviews with 46 home care staff of a large home care organization in Ontario, Canada. Interviews were transcribed, coded, and a thematic analysis was conducted using a qualitative software package. Half of the study participants mentioned that task shifting increases PSWs’ intention to stay in home care, while less than a quarter commented that task shifting increases PSWs intention to leave. Results show that the implementation of task shifting policy in Ontario, Canada may contribute to personal support workers’ intention to stay; however, inadequate compensation may negatively affect intention to stay and should be addressed. We recommend policy-makers consider appropriate compensation to assist PSWs in effectively executing shifted tasks.

Suggested Citation

  • Zeytinoglu, Isik U. & Denton, Margaret & Brookman, Catherine & Plenderleith, Jennifer, 2014. "Task shifting policy in Ontario, Canada: Does it help personal support workers’ intention to stay?," Health Policy, Elsevier, vol. 117(2), pages 179-186.
    • Handle: RePEc:eee:hepoli:v:117:y:2014:i:2:p:179-186
    DOI: 10.1016/j.healthpol.2014.01.004
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    References listed on IDEAS

    as
    1. Zeytinoglu, Isik U. & Denton, Margaret & Davies, Sharon & Plenderleith, Jennifer Millen, 2009. "Casualized employment and turnover intention: Home care workers in Ontario, Canada," Health Policy, Elsevier, vol. 91(3), pages 258-268, August.
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    4. Kuhlmann, Ellen & Batenburg, Ronald & Groenewegen, Peter P. & Larsen, Christa, 2013. "Bringing a European perspective to the health human resources debate: A scoping study," Health Policy, Elsevier, vol. 110(1), pages 6-13.
    5. Woodward, Christel A. & Abelson, Julia & Tedford, Sara & Hutchison, Brian, 2004. "What is important to continuity in home care?: Perspectives of key stakeholders," Social Science & Medicine, Elsevier, vol. 58(1), pages 177-192, January.
    6. Margaret Denton & Isik Urla Zeytinoglu & Sharon Davies, 2003. "Organizational Change and the Health and Well-Being of Home Care Workers," Social and Economic Dimensions of an Aging Population Research Papers 110, McMaster University.
    7. Margaret Denton & Isik Zeytinoglu & Karen Kusch & Sharon Davies, 2007. "Market-Modelled Home Care: Impact on Job Satisfaction and Propensity to Leave," Canadian Public Policy, University of Toronto Press, vol. 33(s1), pages 81-99, January.
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