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What are the characteristics of the champion that influence the implementation of quality improvement programs?

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  • Demes, Joseph Adrien Emmanuel
  • Nickerson, Nathan
  • Farand, Lambert
  • Montekio, Victor Becerril
  • Torres, Pilar
  • Dube, Jean Geto
  • Coq, Jean Gracia
  • Pomey, Marie-Pascale
  • Champagne, François
  • Jasmin, Ernst Robert

Abstract

Quality improvement in Healthcare is the new fashion actually. Rich countries and developing countries alike are trying to implement quality improvement initiatives to improve their performance and the quality of care. There is evidence in the scientific literature that the existence of a “champion” can play an important role in the successful implementation of quality improvement strategies. Most of the time, people get stuck at the implementation level: they know what to do but they fail to execute it in the organizational setting. That’s where a champion can be useful to facilitate the success of the change. There is a paucity of research on the link between the champion and the implementation of quality improvement programs. The aim of the study was to investigate the perceptions of stakeholders about the characteristics and qualities of the champion that could facilitate the successful implementation of quality improvement programs in health care settings in Haiti.

Suggested Citation

  • Demes, Joseph Adrien Emmanuel & Nickerson, Nathan & Farand, Lambert & Montekio, Victor Becerril & Torres, Pilar & Dube, Jean Geto & Coq, Jean Gracia & Pomey, Marie-Pascale & Champagne, François & Jasm, 2020. "What are the characteristics of the champion that influence the implementation of quality improvement programs?," Evaluation and Program Planning, Elsevier, vol. 80(C).
    • Handle: RePEc:eee:epplan:v:80:y:2020:i:c:s0149718919305828
    DOI: 10.1016/j.evalprogplan.2020.101795
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    1. Esther Mc Sween-Cadieux & Christian Dagenais & Donmozoun Télesphore Somé & Valéry Ridde, 2019. "A health knowledge brokering intervention in a district of Burkina Faso: A qualitative retrospective implementation analysis," PLOS ONE, Public Library of Science, vol. 14(7), pages 1-21, July.
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