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Evaluative feedback delivery and the factors that affect success

Author

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  • Azzam, Tarek
  • Whyte, Cristina E.

Abstract

This study examines the factors that can affect the credibility, influence, and utility of evaluative feedback. These factors include the delivery strategy, accuracy, and type (positive/negative) of feedback provided. In this study over 500 participants were asked to complete a task, and were then randomly assigned to different conditions with varied feedback delivery methods, feedback accuracy, and types of feedback (positive/negative). Then they were asked questions about the feedback’s credibility, influence, and utility.

Suggested Citation

  • Azzam, Tarek & Whyte, Cristina E., 2018. "Evaluative feedback delivery and the factors that affect success," Evaluation and Program Planning, Elsevier, vol. 67(C), pages 148-159.
    • Handle: RePEc:eee:epplan:v:67:y:2018:i:c:p:148-159
    DOI: 10.1016/j.evalprogplan.2017.11.005
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    File URL: http://www.sciencedirect.com/science/article/pii/S0149718917300460
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    Cited by:

    1. Wanzer, Dana Linnell & Azzam, Tarek & Jones, Natalie D. & Skousen, Darrel, 2021. "The role of titles in enhancing data visualization," Evaluation and Program Planning, Elsevier, vol. 84(C).

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