Sojourn times in a random queue with and without preemption
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- Joseph Abate & Ward Whitt, 1995. "Numerical Inversion of Laplace Transforms of Probability Distributions," INFORMS Journal on Computing, INFORMS, vol. 7(1), pages 36-43, February.
- Grace M. Carter & Robert B. Cooper, 1972. "Queues with Service in Random Order," Operations Research, INFORMS, vol. 20(2), pages 389-405, April.
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