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Fourteen years of ISO 9000: impact, criticisms, costs, and benefits

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  • Stevenson, Thomas H.
  • Barnes, Frank C.

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  • Stevenson, Thomas H. & Barnes, Frank C., 2001. "Fourteen years of ISO 9000: impact, criticisms, costs, and benefits," Business Horizons, Elsevier, vol. 44(3), pages 45-51.
    • Handle: RePEc:eee:bushor:v:44:y:2001:i:3:p:45-51
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    Cited by:

    1. David A McDonald, 2016. "The weight of water: Benchmarking for public water services," Environment and Planning A, , vol. 48(11), pages 2181-2200, November.
    2. J. Luis Guasch & Jean-Louis Racine & Isabel Sánchez & Makhtar Diop, 2007. "Quality Systems and Standards for a Competitive Edge," World Bank Publications - Books, The World Bank Group, number 6768.
    3. Terziovski, Milé & Guerrero, Jose-Luis, 2014. "ISO 9000 quality system certification and its impact on product and process innovation performance," International Journal of Production Economics, Elsevier, vol. 158(C), pages 197-207.
    4. Radosevic, Slavo & Yoruk, Esin, 2018. "Technology upgrading of middle income economies: A new approach and results," Technological Forecasting and Social Change, Elsevier, vol. 129(C), pages 56-75.
    5. Iny Hwang & Suresh Radhakrishnan & Lixin (Nancy) Su, 2006. "Vendor Certification and Appraisal: Implications for Supplier Quality," Management Science, INFORMS, vol. 52(10), pages 1472-1482, October.
    6. Andrea Chiarini, 2017. "Environmental Policies for Evaluating Suppliers' Performance Based on GRI Indicators," Business Strategy and the Environment, Wiley Blackwell, vol. 26(1), pages 98-111, January.
    7. Eric Neumayer & Richard Perkins, 2004. "Uneven geographies of organizational practice: explaining the cross-national transfer and adoption of ISO 9000," Industrial Organization 0403006, University Library of Munich, Germany.
    8. Slavo Radosevic & Esin Yoruk, 2016. "A New Metrics Of Technology Upgrading: The Central And East European Countries In A Comparative Perspective," UCL SSEES Economics and Business working paper series 2016-2, UCL School of Slavonic and East European Studies (SSEES).

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