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Organizing work in service firms

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  • Metters, Richard
  • Vargas, Vicente

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  • Metters, Richard & Vargas, Vicente, 2000. "Organizing work in service firms," Business Horizons, Elsevier, vol. 43(4), pages 23-32.
  • Handle: RePEc:eee:bushor:v:43:y:2000:i:4:p:23-32
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    References listed on IDEAS

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    1. Christopher A. Williams, 1997. "Banks go shopping for customers," The Regional Economist, Federal Reserve Bank of St. Louis, issue Oct, pages 12-13.
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