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Triple Helix for Sustainable Development Goals: An Impact Assessment of Shared Service Facility for Micro, Small, and Medium Enterprises Competitiveness in the Philippines

Author

Listed:
  • Kenneth L. Armas

    (Nueva Ecija University of Science and Technology, Philippines)

  • Catherine Dela Cruz

    (Nueva Ecija University of Science and Technology, Philippines)

  • Jonas Emmanuel Navarro

    (Nueva Ecija University of Science and Technology, Philippines)

  • Vivien Viloria

    (Nueva Ecija University of Science and Technology, Philippines)

Abstract

This study investigates the impact and operational challenges of the Shared Service Facility (SSF) for Micro, Small, and Medium Enterprises (MSMEs) in the Philippines, focusing on enhancing MSME competitiveness and sustainability. Through a mixed-methods approach, including surveys, interviews, and data analysis, the study assesses the SSF’s effectiveness in supporting MSMEs and identifies key challenges hindering its operation. The findings reveal significant improvements in MSMEs’ access to resources, innovation capacity, and market competitiveness following SSF assistance. However, logistical, managerial, and resource-related challenges pose significant hurdles to the SSF’s operational efficiency and effectiveness. To address these challenges, a comprehensive Strategic Plan is formulated, outlining key actions to improve logistical efficiency, enhance managerial effectiveness, strengthen financial sustainability, upgrade technological infrastructure, and foster collaboration and partnerships. Implementation of these strategic initiatives is crucial for optimizing the SSF’s operation, enhancing its impact on MSME competitiveness, and ensuring long-term sustainability. Overall, this study contributes valuable insights into the role of the SSF in fostering MSME development and economic growth in the Philippines, highlighting the importance of targeted interventions and collaborative efforts to support inclusive and sustainable development.

Suggested Citation

  • Kenneth L. Armas & Catherine Dela Cruz & Jonas Emmanuel Navarro & Vivien Viloria, 2024. "Triple Helix for Sustainable Development Goals: An Impact Assessment of Shared Service Facility for Micro, Small, and Medium Enterprises Competitiveness in the Philippines," International Review of Management and Marketing, Econjournals, vol. 14(3), pages 65-73, May.
    • Handle: RePEc:eco:journ3:2024-03-8
    as

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    References listed on IDEAS

    as
    1. Medalla, Erlinda M. & del Prado, Fatima & Mantaring, Melalyn C. & Maddawin, Angelica B., 2016. "Preliminary Assessment of the Shared Service Facilities," Discussion Papers DP 2016-18, Philippine Institute for Development Studies.
    2. Aldaba, Rafaelita M., 2013. "ASEAN Economic Community 2015: SME Development - Narrowing Development Gap Measure," Discussion Papers DP 2013-05, Philippine Institute for Development Studies.
    3. Kenneth Lucto Armas & Rachael Reyes Moralde, 2023. "Development of a comprehensive economic enterprise development program in the Philippines," Asian Development Policy Review, Asian Economic and Social Society, vol. 11(2), pages 79-90.
    4. Medalla, Erlinda M. & del Prado, Fatima & Mantaring, Melalyn C. & Maddawin, Angelica B., 2016. "Preliminary Assessment of the Shared Service Facilities," Research Paper Series DP 2016-18, Philippine Institute for Development Studies.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Shared Service Facility; Micro; Small; and Medium Enterprises; Competitiveness; Operational Challenges; Sustainability;
    All these keywords.

    JEL classification:

    • A13 - General Economics and Teaching - - General Economics - - - Relation of Economics to Social Values

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