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The Relationship between Organizational Justice and Organizational Citizenship Behaviour: The Role of Cultural Value Orientations

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  • Schilpzand, Marieke C.
  • Martins, Luis L.
  • Kirkman, Bradley L.
  • Lowe, Kevin B.
  • Chen, Zhen Xiong

Abstract

In two studies conducted in the United States and the People's Republic of China, we examined how the effects of organizational justice perceptions on employees' organizational citizenship behaviours (OCB) are influenced by individually held cultural value orientations. In Study 1, we did not find evidence of moderation by cultural value orientation. In Study 2, we re-examined the moderated relationships and found that the relationship between procedural justice and OCB was significantly influenced by masculinity-femininity orientation and that the relationship between distributive justice and OCB was significantly moderated by power distance such that the relationships were more strongly positive when followers were more masculine and higher in power distance. Also, we extended our model to include perceived supervisor support as a mediator of the direct and moderated effects of justice perceptions on OCB. We found support for the mediation model, but did not find the moderated mediation effects we predicted. Due to the large number of non-significant findings and inconsistencies across our two studies, we conclude with recommendations for scholars who face similar challenges in their research.

Suggested Citation

  • Schilpzand, Marieke C. & Martins, Luis L. & Kirkman, Bradley L. & Lowe, Kevin B. & Chen, Zhen Xiong, 2013. "The Relationship between Organizational Justice and Organizational Citizenship Behaviour: The Role of Cultural Value Orientations," Management and Organization Review, Cambridge University Press, vol. 9(2), pages 345-374, July.
    • Handle: RePEc:cup:maorev:v:9:y:2013:i:02:p:345-374_00
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    Cited by:

    1. Hongchun Wang & Xue Liu & Haibin Luo & Bing Ma & Shanshi Liu, 2016. "Linking Procedural Justice with Employees Work Outcomes in China: The Mediating Role of Job Security," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 125(1), pages 77-88, January.
    2. Pooja Garg & Renu Rastogi & Aakanksha Kataria, 2013. "Promoting Citizenship Behaviors in Workplace: The Relevance of Organizational Justice and Psychological Well-being of Employees," Jindal Journal of Business Research, , vol. 2(2), pages 67-84, December.
    3. İsmail Gökhan Cintamür, 2023. "Linking Customer Justice Perception, Customer Support Perception, and Customer Citizenship Behavior to Corporate Reputation: Evidence from the Airline Industry," Corporate Reputation Review, Palgrave Macmillan, vol. 26(2), pages 111-132, May.

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