The Loyalty Effect
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Cited by:
- Indaka Pradnya Rityatama & Udisubakti Ciptomulyono, 2018. "Integrating customer experience quality and QFD for im- proving quality of wifi broadband service experience in telecommunication company," Journal of Advances in Technology and Engineering Research, A/Professor Akbar A. Khatibi, vol. 4(3), pages 130-142.
- Li Li & Xiaotong Li & Wenmin Qi & Yue Zhang & Wensheng Yang, 2022. "Targeted reminders of electronic coupons: using predictive analytics to facilitate coupon marketing," Electronic Commerce Research, Springer, vol. 22(2), pages 321-350, June.
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