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El impacto del uso efectivo de las TIC sobre la eficiencia técnica de las empresas espanolas

Author

Listed:
  • JOSÉ FERNÁNDEZ MENÉNDEZ
  • JOSÉ IGNACIO LÓPEZ SÁNCHEZ
  • ANTONIO RODRÍGUEZ DUARTE
  • FRANCESCO D. SANDULLI

Abstract

Los numerosos estudios llevados acabo acerca del efecto de las Tecnologíasde la Información y lasComunicaciones (TIC) sobre la productividadde las firmas han puestode manifiesto que no es suficienteinvertir en TIC, sino que una seriede inversiones adicionales, prácticasorganizativas específicas, etc, sonnecesarias. En este trabajo se muestracómo el efecto del simple uso delas TIC sobre el rendimiento de lasfirmas es irrelevante, mientras quesu uso para la comunicación conclientes y proveedores eleva significativamentesu desempeno. La magnitudutilizada para caracterizar estedesempeno es la eficiencia técnica enel proceso de conversión de inputs enoutputs. Esta eficiencia técnica se hacalculado utilizando un modelo deData Envelopment Analysis, metodologíaestándar en estudios sobreproductividad, pero que hasta lafecha apenas ha sido utilizada paraanalizar el impacto de las TIC sobreel rendimiento empresarial.

Suggested Citation

  • José Fernández Menéndez & José Ignacio López Sánchez & Antonio Rodríguez Duarte & Francesco D. Sandulli, 2007. "El impacto del uso efectivo de las TIC sobre la eficiencia técnica de las empresas espanolas," Estudios Gerenciales, Universidad Icesi, April.
    • Handle: RePEc:col:000129:004160
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    More about this item

    Keywords

    Tecnologías de la Información; EficienciaTécnica; Data Envelopment Analysis; Cadena de Aprovisionamiento.;
    All these keywords.

    JEL classification:

    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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