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Sources Of Supply Chain Conflicts – A Fishbone Diagram Correlation

Author

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  • Gabriel-Cristian CONSTANTINESCU

    (Academy of Economic Studies Bucharest, Romania)

Abstract

Identifying the sources of conflict in a supply chain is the starting point of managing conflicts along chain and initiating the proper actions for lasting outcomes. An extended review of literature on sources of supply chain conflict was concluded with an ample list of various causes. The conflicts sources were classified in 8 categories: commercial, financial, logistics, management, quality, relationship along the chain, inter-personal communication and business environment. The main identified category of conflict sources was relationship along the chain, but commercial, financial, management and logistics were also important categories of conflict cause. The overall analysis emphasizes a fishbone diagram of supply chain conflict causes, having the 8 identified categories as branches and being highly developed with the related sources. This general diagram could be a good lead-off for a deeper analysis of conflict causes in a particular supply chain.

Suggested Citation

  • Gabriel-Cristian CONSTANTINESCU, 2017. "Sources Of Supply Chain Conflicts – A Fishbone Diagram Correlation," SEA - Practical Application of Science, Romanian Foundation for Business Intelligence, Editorial Department, issue 13, pages 191-197, May.
    • Handle: RePEc:cmj:seapas:y:2017:i:13:p:191-197
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    References listed on IDEAS

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    1. Blackhurst, Jennifer & (Teresa) Wu, Tong & Craighead, Christopher W., 2008. "A systematic approach for supply chain conflict detection with a hierarchical Petri Net extension," Omega, Elsevier, vol. 36(5), pages 680-696, October.
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    More about this item

    Keywords

    Supply chain; Conflicts; Fishbone diagram;
    All these keywords.

    JEL classification:

    • L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation

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